Talent Operations/Programs driver with tool & resource development, implementation, and management.• Instrumental driver of our ATS migration & implementation from Greenhouse to Ashby -- partnered with cross-functional teams to bring the tool live on the back end and introduce the tool to the entire organization. • Owned all of Recruiting Operations & Talent Programs for several months while Recruiting Operations Manager was on parental leave. Directly partnered with People Leader for special projects and reporting.• Assumed the position of Recruiting Coordinator Lead after a major team restructuring. Managed and trained a small RC team as the company continued to scale and hire unique first-of-its-kind talent. Led and rebuilt the resource & documentation hubs available for new team members and organization hires.• Assisted with the headcount planning process documentation and transposing the information to house in Ashby where I managed the approval flows to track requisitions as they open.• Managed all jobs in ATS, job postings, and the job boards (including third-party boards) -- ensured data cleanliness, process, and approval flows for recruiters and hiring teams were consistent and streamlined for momentous efficiency.• Project managed multiple talent efforts and programs to ensure consistent & exemplary interviewing experiences through interviewer training programs, rapid high-volume hiring (batch hiring), competency-based interviewing training, and candidate communication strategies for a best-in-class candidate experience.• Managed data reporting dashboards in Ashby to introduce data analytics for our hiring & executive teams to drive decisions, and as supporting documentation for hiring initiatives. • Developed tools to oversee a seamless transition for a reduction in force resulting in a team of 14 down to 5. These tools also ensured the transition did not impact time to hire for our stakeholders and time spent for candidates in the pipeline.

• Support recruiters & stakeholders focused on building the Technology Development (software, hardware, electrochemistry, polymers, fabrication, etc), Enablement, Plant Development teams & c-suite at Twelve with scheduling & coordinating high volumes of virtual & onsite interviews to staff our growing Bay Area locations and upcoming SAF production plant in Washington -- scaling from 120 employees to 300.• Coordinated travel & created uniquely tailored and meaningful white-glove candidate experiences for those interviewing virtually, on-site, or traveling in to meet with us at every level! Managing a revolving volume of 20-30 preliminary stage interviews, and 12-18 final stage interviews per week. • Coordinated and scheduled hiring alignment meetings; from job kickoff to debriefs, to weekly pipeline review syncs, to lookbacks (retros) when a role is closed to get feedback from the hiring team for process assessment. • Strategic thought partner in collaboration with the recruiters, hiring managers, and leadership to attain extraordinary hiring goals.• Develop organizational tools and optimize current processes to elevate the RC function, streamline alignment & partnerships with cross-functional teams in the org, and overall recruiting process to drive efficiency.• Supported the Talent Operations & Programs managers with job creation and posting to job boards, managing data integrity (job details, interview plans, etc), tracking interviewer training and health, developing programs (batch hiring, competency-based interviewer training, etc), ATS troubleshooting support, and more.• Tech Stack: Ashby, Greenhouse, Asana, Notion, Airtable, Leapsome, LinkedIn Recruiter, Gem, HireEZ, Google Workspace, Microsoft Office, Zoom, Canva• Ad hoc support needs from other teams — we are a startup, after all!

Dedicated multigenerational family dental practice proudly serving the Bay Area community for over 35 years. - Oversee daily office medical, financial, ad-hoc, and people operations.- Serve as liaison and the main point of contact for patients, staff, and doctors. - Lead a multi-person administrative support team and allocate support for three doctors based on bandwidth.- Lead bi-weekly staff meetings to check in and discuss process optimizations.- Managed high call volumes & digital inquiries, ensuring calendar appointments are scheduled with efficiency.- Managed accounts receivables daily & monthly with direct reporting to the doctors using KPIs.- Managed hiring process of new staff including screening, scheduling, and onboarding.- Plan treatment and financial timelines for patients, including drafting of contracts & agreements.- Manage insurance verification, billing, tracking, and rectification as needed. - Support all digital management and correspondence including marketing campaigns.

- Lead receptionist working as a direct liaison to doctors on behalf of staff and patients. - Supported multiple doctors maintaining their schedules and ad hoc. - All facets of insurance billing including submissions, tracking, rectification, and appeals. - Implemented new filing systems and optimizing communications between front and clinical staff.- Managed accounts receivables daily & monthly with direct reporting to the doctors.- Managed hiring process of new staff including screening, scheduling, and onboarding.

Office floater: all areas of front and back office (chairside assisting).