Senior User Experience Researcher
CurrentFacebook Trust & Safety (formerly Facebook Integrity)
Apr 2024 - Present
Who is Jenny Liu? Overview
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Jenny Liu is listed as Trust and Safety Research @ Meta at Meta, based in Brooklyn, New York, United States. AeroLeads shows a matched LinkedIn profile for Jenny Liu.
Jenny Liu previously worked as Senior User Experience Researcher at Meta and Senior User Experience Researcher at Google. Jenny Liu holds Bachelor Of Arts - Ba, Neuroscience & Biology from Washington University In St. Louis.
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About Jenny Liu
With a background in equity-centered design, behavioral psychology, and product development, Jenny cares about improving the delight, ease, and wellbeing of people’s encounters with services and technology. Over the past 7+ years of her career, Jenny has led and managed research projects with a wide range of companies and organizations including Meta, Google, Dalberg Design, the International Rescue Committee, Wayfair, IDEO CoLab, and UNICEF Innovation. She brings a social justice and inclusion-based approach to building products, services, and programs, drawing from a multidisciplinary skillset of mixed-methods research, participatory design, community engagement, evocative storytelling, and deep listening.
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12 roles · 13 years
Jenny Liu work experience
A career timeline built from the work history available for this profile.
Senior User Experience Researcher
Co-leading foundational research on Product Inclusion & Equity
Oct 2023 - Apr 2024
Senior User Experience Researcher
Facebook Creation (March 2022 - current)Investigating what inspires users to share across FB app and supporting product teams to build out solutions that incite greater sharing and creation.Facebook Community Builders (Jan - March 2022)Understanding user experiences / attitudes / sentiments and supporting product teams to build effective management tools.
Jan 2022 - Jul 2023
User Research Lead
Lead researcher in Wayfair’s Supply Chain & Delivery Network, conducting discovery and evaluative research to understand, support, and improve warehouse employee, truck drivers, and logistics network user experiences.Delivered E2E user-informed recommendations, influencing roadmap planning and execution for product teams and executive leadership..
Jul 2021 - Nov 2021
Senior User Experience Researcher
Jul 2020 - Jul 2021
Design Researcher
Conducted participatory field research, 1:1 interviews, design workshops, and rapid prototyping for global health and financial inclusion projects on-site in Kenya and the United States. Helped facilitate client engagements in project share outs, check-ins, and field research participation.Co-developed and designed the visual narrative strategy for a.
Jul 2019 - Feb 2020
Graduate Researcher
Worked with Mariana Amatullo on an ethnographic study analyzing the organizational strategy of UNICEF's Innovation Fund. The Innovation Fund supports early-stage open-source emerging technology (IoT, machine learning, AR/VR, UAVs, blockchain) ventures to benefit children worldwide. Wrote editorial pieces and project managed as an assistant editor for the.
Oct 2017 - Dec 2019
Teaching Faculty
Led course instruction, taught design research methods, and advised undergraduate students through their capstone process for the BBA Strategic Design & Management Senior Project course.
Aug 2018 - May 2019
Design Researcher
Designed research tools, deployed field prototypes, and developed evaluation assessments to measure the impact of digital program interventions for teachers at the Mtendeli and Nyarugusu refugee camps in Tanzania. Interventions are aimed to cultivate behavioral change and attitude shifts around corporal punishment and classroom violence using cognitive.
Mar 2018 - Jun 2019
Design Fellow
Selected to participate in IDEO CoLab's January fellowship program. During this fellowship, I designed prototypes for machine learning and blockchain technologies within a multidisciplinary cohort of designers, engineers, technologists, and business partners.
Jan 2018 - Jan 2018
Clinical Researcher
Conducted one of the largest translational research studies examining postoperative functional outcomes on cerebral palsy patients receiving neurosurgery (selective dorsal rhizotomy) from neurosurgeon Dr. Tae Sung Park. Managed all International Review Board project submissions, designed and launched longitudinal quantitative surveys involving data.
Oct 2016 - Jun 2017
Clinical Researcher
- Researcher in the Electrical and Optical Neuroimaging Lab with Dr. Linda Larson-Prior, focusing on the modulation of affective interference during working memory using high definition electroencephalogram (hd-EEG).
- Conducted behavioral, fMRI, and EEG subject experiments
- Designed and administered behavioral experiments and survey assessments
- Coordinated participant recruitment and project management tasks
- Analyzed behavioral and imaging data in SPSS, Netstation 5.0, and MATLAB (EEGLAB plug-in)
- Understanding of EEG net application and maintenance
2013 - 2016
~3 yrs
3 education records
Jenny Liu education
Bachelor Of Arts - Ba, Neuroscience & Biology
Washington University In St. Louis
One-Semester Study Abroad, Medical Anthropology
Fudan University
Master Of Fine Arts - Mfa, Transdisciplinary Design (Design Research & Service Design)
Parsons School Of Design - The New School
FAQ
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What company does Jenny Liu work for?
Jenny Liu works for Meta.
What is Jenny Liu's role at Meta?
Jenny Liu is listed as Trust and Safety Research @ Meta at Meta.
Where is Jenny Liu based?
Jenny Liu is based in Brooklyn, New York, United States while working with Meta.
What companies has Jenny Liu worked for?
Jenny Liu has worked for Meta, Google, Wayfair, Dalberg, and Parsons School Of Design - The New School.
How can I contact Jenny Liu?
You can use AeroLeads to view verified contact signals for Jenny Liu at Meta, including work email, phone, and LinkedIn data when available.
What schools did Jenny Liu attend?
Jenny Liu holds Bachelor Of Arts - Ba, Neuroscience & Biology from Washington University In St. Louis.
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