Jennifer Mcclain Email & Phone Number

Estero, FL, US

• Develops, manages, and leads the employee benefit programs within the organization
• Leads team of HR Business Partners & HR Directors supporting corporate business functions
• Provides strategic HR counsel to executive leaders and their teams
• Leads Corporate Learning & Development, including Leadership Advancement and Mentorship programs

Estero, FL, US

• Lead team of HR Business Partners supporting corporate business functions
• Provided strategic HR counsel to executive leaders and their teams
• Lead Corporate Learning & Development, including Leadership Advancement and Mentorship programs

Estero, FL, US

• Lead Corporate HR Partner for Global Technology, Revenue Management, Fleet Acquisition, and Legal
• Provided high-value HR consulting expertise to executive leaders and their teams through effective partnering and by developing a deep understanding of the talent and critical business objectives within and across.
• Promoted employee engagement, authentic leadership, and a performance-driven culture

Estero, FL, US

• Provided strategic HR support to Global Technology, Legal, Facilities, Real Estate, Communications and Investor Relations
• Lead HR Partner for immigration matters
• Conducted thorough and objective investigations

Estero, FL, US

• Managed global HR policies and core procedures for the HR function, combined with constantly improving processes that underpin the delivery of those policies to maximize performance and deliver best-in-class services
• Managed HR Business Continuity Plan and SOX-ELC HR Compliance training
• Provided program management for the implementation/re-engineering of HR processes (i.e. new paid parental leave and adoption assistance benefits; LOA administrator transition; Kronos support model; Salesforce CRM.

Estero, FL, US

• Project managed transformation of global HR shared services to deliver client-focused, cost-effective, and consistent handling of HR-related inquiries and administrative services
• Project managed implementation of a new global career website to deliver an enhanced candidate experience, seamless integration with existing applicant tracking system, and expanded talent reach
• Project managed insourcing of global L&D function on aggressive 2-month timeline to deliver cost savings, improved agility and responsiveness, and increased control and consistency of training delivery

Estero, FL, US

• Supported global HR systems by managing system enhancements, upgrades, and new development projects; troubleshooting system issues; and developing/delivering training and communications
• Supported implementation of new timekeeping system to deliver cost savings and drive consistency
• Developed new dashboards, forms, and reports in iCIMS ATS to improve workflow and performance

North Fort Myers, Florida, US

• Provided HR generalist support, including HRIS, compensation, benefits, employee wellness, employee relations, talent management, HR policy, and recruiting; HR Business Partner for Customer Contact Center
• Redesigned salary structure and reclassified positions based on market research to ensure fair and competitive compensation
• Implemented new merit planning, goal-setting, and appraisal processes to support an equitable and consistent pay-for-performance compensation strategy
• Project managed implementation of onsite wellness center and onsite fitness center to reduce healthcare costs, increase productivity, and reduce absenteeism

North Fort Myers, Florida, US

• Provided administrative and project management support to the Human Resources team
• Streamlined post-offer process to enhance candidate experience and reduce time-to-fill
• Accurately input new hires, benefit deductions, and other changes in the HRIS
• Project managed redesign of the company website to improve navigation, allow for easier content management, enable responsive design, and attract quality talent

North Fort Myers, Florida, US

• Provided executive administrative and project management support to the Chief Financial Officer.
• Conducted a SWOT analysis to frame the executive leadership team strategic planning process.
• Coordinated the organization’s United Way Campaign exceeding the organization’s goal by $20k+.

• Effectively scheduled employees to ensure proper coverage, while managing costs
• Developed a strong customer service-oriented team of 15+ through training and coaching
• Created department training materials, standard operating procedures, and cost control strategies
• Organized and executed special events for up to 200 guests
• Timeframe includes promotions from Server to Supervisor to Assistant Dining Room Manager

Master Of Business Administration (M.B.A.), Concentration In Information Systems

Bachelor Of Science (Bs), Business Administration And Management