Jennifer Mih Email & Phone Number

- Trained and mentored team members on the use of SQL and business intelligence tools with special focus on standards and best practices aimed at improving performance, ease of maintenance, and scalability- Performed tuning and code optimization on complex queries pulling from large datasets connected tomultiple data sources- Architected and developed enterprise-level Microsoft Power Apps and Power BI solutions used by the entire organization reaching 300+ views a day- Data and Analytics team lead on Business Objects migration project, responsible for ensuring continued functionality of over 400 production reports

- Collaborated with business SMEs to rapidly develop and refine comprehensive suites of Business Objects Web Intelligence, Tableau, and Power BI reports using large and complex datasets- Winner of WorkSafeBC Hackathon 2019

- Performed requirements gathering, feasibility analysis, and implementation support to ensure application improvements are delivered on-time and within scope- Collaborated with downstream teams to ensure system integration and data integrity- Assisted in the development, testing, and rollouts of enhancements in the the integrated clinical system for all sites within the organization

- Created deployment plans and coordinated system releases to UAT, failover, development, and production environments for over 25 clients- Performed technical analysis and application troubleshooting and acted as a liaison between IT and business groups

- Composed and maintained various standard operating procedures, statements of work, and operations manuals for internal and client-facing departments- Liaised with internal stakeholders to optimize and develop processes, procedures, and documentation to drive operations improvement

- Managed sales and relationships with current and potential business partners using Salesforce CRM software- Provided continuous support to business accounts and international exchange participants to ensure the satisfaction of expectations and demands of both parties

- Data-mined, researched, and prepared a report on the economic impact of SFU on the Metro Vancouver area for consumption by provincial and federal governments, local universities, and other external institutions- Self-taught and programmed SQL code to retrieve records from databases for analytics using SAS business intelligence software

Bachelor Of Business Administration (Bba), Management Information Systems, Management Of Technology, Innovation And Entrepreneurship

Activities and Societies: SFU Recreation, TEDxSFU

Electronics Technician