Jennifer Roesle Email & Phone Number

Austin, Texas Metropolitan Area

Assist in planning, coordinating, and delivering over 3,000 training classes per year within a $13 million budget for over 12,000 TxDOT employees. Develop, train and supervise an onboarding program for new hires. Conduct weekly meetings and work cross-functionally across six teams to coordinate training. Troubleshoot and problem solve training-related issues. Increase productivity and overall efficiency by successfully completing multiple projects prior to their deadlines. •Responsible for coordinating and scheduling over 300 training classes each month with over 4,000 participants in 25 districts at 385 TxDOT training sites.•Increase class enrollment by 50% through weekly marketing emails and phone calls. •Train, mentor and manage a team of 25 training liaisons who facilitate training within the districts.•Optimize communication and centralized over 120 offices across 102 counties to one training coordinator (myself).•Train and guide new and existing faculty on how to use training resources and job expectations.•Develop and deliver on boarding training for new team members to prepare for success in the workplace.•Create, review and amend job aids to improve team efficiency and effectiveness.•Mentor new and existing employees on systems and lead ongoing training sessions covering best practices.•Collaborate on the development and delivery of the new FMCSA ELDT regulations for the CDL program.•Design, develop, and co-authored an e-learning course for Training Liaisons.

Austin, Texas Area

Assist in planning, coordinating, and delivering over 3,000 training classes per year within a $10 million budget for all 12,000 TxDOT employees. Handle and process external training for non-TxDOT employees. Develop, train and supervise an onboarding program for new hires. Conduct weekly meetings and work cross-functionally across six teams to coordinate training. Troubleshoot and problem solve training-related issues. Process and distribute invoices for payment through the comptroller's office. Increase productivity and overall efficiency by successfully completing multiple projects prior to their deadlines. •Responsible for coordinating and scheduling over 300 training classes each month with over 4,000 participants in 25 districts at 385 TxDOT training sites.•Support the Department’s flagship Professional Development program for Engineer Assistants who want to achieve licensure from the Texas Board of Professional Engineers (TBPE).•Train and guide new and existing faculty on how to use training resources and job expectations.•Develop and deliver on boarding training for new team members to prepare for success in the workplace.•Mentor new and existing employees on systems and lead ongoing training sessions covering best practices.

Currently manage a 3bd/2ba vacation rental in Fort Lauderdale, FL through the use of Airbnb, HomeAway, Booking.com, and Vrbo. We have a consistent record of excellent customer service while maintaining impeccable standards for safety, cleanliness, and quality care. •Handle incoming requests, guest questions, creating repeat business and maintaining a positive living experience for all who rent our home. •Airbnb Superhost since April 2019 and recently received the Premier Partner designation for VRBO in May 2020. •Created company website for marketing purposes along with an extensive guidebook about the city.•100% of guest reviews resulted in 5 stars.

Austin, Tx

Researched, planned, and executed statewide conferences, to include request for proposals (RFPs), site visits, contract management and negotiation, meeting and guest room logistics, budget management, publications, and invoice reconciliation. Assisted in the recruitment, selection and coordination of all committee, faculty and speaker positions. Prepared conference materials, brochures, agendas, newsletters, and signage to market events. Oversaw and administered program registrations for each event. Created and managed event web pages throughout the year, co-chaired the website committee, and maintained attendee database. Authored and revamped office and event policies, procedures and checklists. Analyzed data and outcomes for program and curriculum development, adjustments and improvements. Interpreted and clarified statutes, policies and procedures.•Contracted, planned and administered over ten multi-day events per year with an annual budget of $500,000 across the state of Texas for over 3,000 justices of the peace, justice court coordinators, constables, and deputy constables. •Reduced annual audio visual spend by 36% saving over $15,000 in program cost, and another $10,000 in event spend.•Designed and implemented new development and mentoring programs for over 1,200 court personnel around the state of Texas.•Coordinated and managed over eight exhibitors and continually sought out new vendors to increase event revenue and conference attendance.•Supervised shipping and receiving to ensure on time delivery of materials and supplies.•Negotiated and arranged hotel reservations and billing for over 150 people per event which included all conference attendees, staff, committee members, and faculty.•Enhanced faculty presentation skills and creation through continued oversight and guidance.•Submitted bid proposals over $25,000 via the Electronic State Business Daily (ESBD) providing procurement opportunities to Historically Underutilized Businesses (HUB).

Provided administrative support to the ticketing department while onsite at events throughout the year like ACL and X Games. I worked cross functionally across teams and worked events to fans of all ages, backgrounds and genres. Handled the distribution and inventory of the VIP ticketing office. Experienced in prioritizing, time management, multi-tasking, and working in a fast-paced, loud environment.

Austin, Texas

Communicated, organized and managed all activities related to judicial records, registration, and continuing education for over 4,000 judges, court coordinators, and faculty in the state of Texas. Assisted with the preparation, coordination, and delivery of seminars. Maintained judicial records in accordance with the rules of judicial education put forth by the Court of Criminal Appeals. Ensured compliance of instruction for each judge of an appellate court, district court, statutory county court, and county court performing judicial functions.•Supervised and managed conference app for multiple events through Gather Digital for event handouts, individual schedules, continuing education, and offsite activities.•Facilitated set-up and break down of audio visual equipment for meeting rooms.•Reorganized, improved, and operated association's website and database for over 2,000 judges allowing for a more user-friendly interface and better browsing. •Compiled and maintained statewide judicial opinions and news alerts on a weekly basis to keep judges informed of current events and appellate court decisions.

Austin, Texas

Participated in site visits, created banquet event orders, managed the planning process, and collaborated with all hotel staff and departments to address the customer needs to ensure a successful event. Responsible for monitoring and executing contracted agreements between client and hotel including all revenue streams, performance damages, master billing, and Post Event Reports (PER). Created group special rate plan’s in Rate & Inventory (R&I), Personalized Online Group (POG) web pages, and Post Event Reports (PER) for analysis. Processed group rooming lists and monitored the group inventory. •Generated over $200,000 in food and beverage revenue in one month with over 42 contracted affiliated businesses.•Forecasted food, beverage, and meeting room rental revenue within a 5% variance for the hotel on a rolling twelve month basis to maximum hotel revenue.•Executed and managed over 20 events a month with 150 rooms on peak or less, which consisted of corporate, pharmaceutical, association and social groups. •Succeeded in achieving a 98% customer satisfaction rating by the end of the year.•Exceeded my quarterly sales target by as much as 60%. •Supported all aspects of event planning for large conferences, exhibits and trade shows exceeding over 500 attendees per event.•Awarded the Hilton Austin Sales Team of the Year among all Hilton Worldwide Hotels. •Won the Hilton Austin Champion of the Month out of 500 plus eligible employees in 2010.•Winner of the M&C Gold Key Award bestowed to the world’s finest meeting properties in 2012.

Richardson, Tx

Reported to the Director of Sales & Marketing and Assistant Director of Sales and provided administrative duties to six Sales, Event and Catering Managers. Generated group sales contracts, proposals, collateral, resumes, and payment invoices. Logged expense reports, incoming deposits, and purchase orders. Communicated all event details to department heads and employees throughout the hotel. • Oversaw and pursued all incoming potential sales leads that lead to a 70% increase in future business.

Round Rock, Texas

Managed a high volume of corporate pop-up “impromptu” Dell events within a 24-hour time frame. Created special meal plans and menus for athletic groups with strict dietary restrictions. Arranged group transportation for large groups to and from sporting events. Generated creative and original marketing collateral for group events. • Strengthened executive boardroom and event catering sales by exceeding profit goal by 20% with each pop-up event.