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Jennifer Bruner Email & Phone Number

Assistant Vice President of IT Service Management Operations at The Hanover Insurance Group
Location: Greater Minneapolis-St. Paul Area, United States, United States 6 work roles 2 schools
1 work email found @hanover.com LinkedIn matched
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Current company
The Hanover Insurance Group
Role
Assistant Vice President of IT Service Management Operations
Location
Greater Minneapolis-St. Paul Area, United States, United States
Company size
5269 employees

Who is Jennifer Bruner? Overview

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Quick answer

Jennifer Bruner is listed as Assistant Vice President of IT Service Management Operations at The Hanover Insurance Group, a company with 5269 employees, based in Greater Minneapolis-St. Paul Area, United States, United States. AeroLeads shows a work email signal at hanover.com and a matched LinkedIn profile for Jennifer Bruner.

Jennifer Bruner previously worked as AVP, IT Service Management Operations at The Hanover Insurance Group and Director, Process Management, Service and Integration Management (SIAM) at Thomson Reuters. Jennifer Bruner holds Masters, Business Administration And Management, General from Brenau University.

Company email context

Email format at The Hanover Insurance Group

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{first_initial}{last}@hanover.com
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Profile bio

About Jennifer Bruner

Technology leader with a balance of service management expertise and strong business acumen, who enjoys developing and implementing practical solutions to challenging technical and business problems.Adding value by:• Understanding the needs of the business and developing, implementing and supporting efficient IT solutions to meet those needs• Building and managing teams of talented individuals, who design, implement and support IT infrastructure and business systems• Creating and implementing well understood, repeatable processes to address commonly occurring events in a timely and efficient fashion and promoting continual improvement within these processes• Developing and driving initiatives which go beyond incremental improvement to create step change within an IT organization• Assisting others at all levels of the organization to adopt new technology, systems, processes and approaches Service Management expertise includes: - Service Integration and Management (SIAM)- Process Consolidation, Simplification, Implementation and Governance- Incident Management- Change Management- Problem Management- Request Management- Knowledge Management- Configuration Management- Capacity Management- Availability Management- Service Level Management- Organizational Change Management- ServiceNow

Listed skills include Change Management, Itil, Management, It Management, and 13 others.

Current workplace

Jennifer Bruner's current company

Company context helps verify the profile and gives searchers a useful next step.

The Hanover Insurance Group
The Hanover Insurance Group
Assistant Vice President of IT Service Management Operations
Saint Paul, MN, US
Website
hanover.com
Employees
5269
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Company profile
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6 roles

Jennifer Bruner work experience

A career timeline built from the work history available for this profile.

Avp, It Service Management Operations

Current
The Hanover Insurance Group

Responsible for leading the Enterprise IT Service Management Operations team including the management and delivery of IT services in a customer-focused, quality driven, and cost-effective manner to deliver business value. Enablement of innovation and leverage IT trends to deliver business value consistent with the company's requirement and.

May 2022 - Present

Director, Process Management, Service And Integration Management (Siam)

Thomson Reuters

Toronto, ON, CA

Manage a team of service management professionals located India and United States responsible for designing, implementing, supporting and executing service management processes in order to manage multiple suppliers of services (business services as well as information technology services) and integrating them to meet business requirements.

Nov 2019 - May 2022

Manager, Change Management

Thomson Reuters

Toronto, ON, CA

Manage the change management process with the goal to ensure that all policies and procedures are well understood and being followed to maintain stability, ensure customer impact during the change is minimal, and promote best practices. Manage at global team of Change Analysts to support the multiple business units and their needs for the Data Center.

Jun 2012 - Oct 2019

Change Manager

Thomson Reuters

Toronto, ON, CA

Manage the change management process within Professional Shared Technology Services with the goal to ensure that all policies and procedures are well understood and being followed, sometimes acting as a liaison between technical and non-technical departments and will often assist in the coordination of the change schedule for Professional Shared Technology.

Dec 2007 - Jun 2012

Project Manager

Thomson Reuters

Toronto, ON, CA

  • Responsible for coordination, leading and implementing multiple software development and migration projects.
  • Establish project plan, schedule milestones, obtain resources both onshore and offshore with global partners, and direct activities of project team members.
  • Manage scope, risks and timeline to attain project objectives, within budget and schedule.
  • Facilitated risk analysis and created appropriate contingency plans for threats to critical path.
  • Monitor and report on status of efforts. Identify issues and corrective actions, escalating as appropriate.
  • Created and executed a communication strategy including presentations to executive management.
Sep 2004 - Dec 2007
Team & coworkers

Colleagues at The Hanover Insurance Group

Other employees you can reach at hanover.com. View company contacts for 5269 employees →

KL Kathy L. Kathy L. Colleague at The Hanover Insurance Group Brookfield, Wisconsin, United States, United States View → DD Douglas Dimarco, Mba, Shrm Cp Douglas Dimarco, Mba, Shrm Cp Colleague at The Hanover Insurance Group Atlanta Metropolitan Area, United States, United States View → LL Latasha Latimer Latasha Latimer Colleague at The Hanover Insurance Group Novi, Michigan, United States, United States View → DE David Eakin David Eakin Colleague at The Hanover Insurance Group Cincinnati Metropolitan Area, United States View → RC Russell Cohen Russell Cohen Colleague at The Hanover Insurance Group Somerset, New Jersey, United States, United States View → MR Michael Rigsbee Michael Rigsbee Colleague at The Hanover Insurance Group Washington DC-Baltimore Area, United States View → TB Thomas Butler, Msb Thomas Butler, Msb Colleague at The Hanover Insurance Group North Oxford, Massachusetts, United States, United States View → SM Sarah Mews Sarah Mews Colleague at The Hanover Insurance Group Byron, Michigan, United States, United States View → TK Tom K. Tom K. Colleague at The Hanover Insurance Group Atlanta, Georgia, United States, United States View → TL Travis Lehman Travis Lehman Colleague at The Hanover Insurance Group Lowell, Michigan, United States, United States View →
2 education records

Jennifer Bruner education

Masters, Business Administration And Management, General

Brenau University

Bachelors Of Business Administration, Emphasis On Project Management

Itt Technical Institute
FAQ

Frequently asked questions about Jennifer Bruner

Quick answers generated from the profile data available on this page.

What company does Jennifer Bruner work for?

Jennifer Bruner works for The Hanover Insurance Group.

What is Jennifer Bruner's role at The Hanover Insurance Group?

Jennifer Bruner is listed as Assistant Vice President of IT Service Management Operations at The Hanover Insurance Group.

What is Jennifer Bruner's email address?

AeroLeads has found 1 work email signal at @hanover.com for Jennifer Bruner at The Hanover Insurance Group.

Where is Jennifer Bruner based?

Jennifer Bruner is based in Greater Minneapolis-St. Paul Area, United States, United States while working with The Hanover Insurance Group.

What companies has Jennifer Bruner worked for?

Jennifer Bruner has worked for The Hanover Insurance Group and Thomson Reuters.

Who are Jennifer Bruner's colleagues at The Hanover Insurance Group?

Jennifer Bruner's colleagues at The Hanover Insurance Group include Kathy L., Douglas Dimarco, Mba, Shrm Cp, Latasha Latimer, David Eakin, and Russell Cohen.

How can I contact Jennifer Bruner?

You can use AeroLeads to view verified contact signals for Jennifer Bruner at The Hanover Insurance Group, including work email, phone, and LinkedIn data when available.

What schools did Jennifer Bruner attend?

Jennifer Bruner holds Masters, Business Administration And Management, General from Brenau University.

What skills is Jennifer Bruner known for?

Jennifer Bruner is listed with skills including Change Management, Itil, Management, It Management, Vendor Management, Data Center, It Service Management, and Leadership.

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