Main Objective:To help those break away from repetitive habits and mental blocks, so they can create the momentum and breakthrough that will help them reach their goals and highest desires.1:1 Programs include:New daily life tools Personal guidance and supportHypnotherapy/NLP to break limiting beliefsAccountability for clientsHomework tasks for transformative results24/7 external messaging for clients Weekly sessions available: via Zoom or in-person within the Eastern Shore, MD area

Conducting Youth & Adult Anger Management through Lead4Life, working with the Department of Justice & Department of Juvenile Services.Also Life coaching clients in returning citizens program; helping them transition back into society after incarceration

Site & Phone call bookingsCheck guests in and outReconcile cash & cc paymentsCustomer Service

Managed B&B/motel bookingsManaged web design and social media platformsHousekeeping of rooms & establishmentInterior designPhotography for marketing purposes Blogging for websiteQuick books entriesAccounting/BillingCustomer serviceAssistance in breakfast service

Advanced customer satisfaction and clientele loyalty through friendly interactions and consistent appreciation.Managing 5 to 8 employees at a time, which includes scheduling staff weekly, training previously experienced & non-experienced employees, conducting meetings, conducting interviews, in charge of disciplinary actions and termination of employees Inventory and placing orders for beer, wine, liquor and juices, while sustaining lowered liquor/beer costsAdministered operating and updating the business Facebook account Aided in managing business deposits and typing checks to distributors using QuickBooksCreated marketing material and menus for the bar, some material was personally photographedCreated specials of discounted drinks and foodUpdated Manager log book to address customer, employee and supply concerns on daily basisBooking & organizing entertainment and large eventsRetrieving reports for deposits and inventory using Positouch Back Office computer systemProgrammed and changed products and prices in Menu Editor for all registers using Positouch Back Office computer systemCleaning restaurant and bar, addition to stocking shelves, storage & coolersConsolidating shift and entire day sales reportsResponsible of checking for proper identification for the safety of our youth and liability of the restaurantProvide accurate alcoholic measurements for the safety of the customer's consumptionObserving food and drinks before serving to customers for health, safety and professional presentation

Responsible of the customer mailing list, which involves research, updating information, use of code entries, and organization.Required to turn in daily & weekly reports of progress of the mailing list updates.Kept records of all tasks pending & completed, and I filed all paper work and organized the marketing database.Delivered boxes of advertising post cards to our local mailing service for marketing purposes and delivered their payments.The main software and tools used daily were the internet, Microsoft Excel, Microsoft Word and Microsoft OutlookSome tasks involved searching for new businesses within our region to market toKey holder and responsible of all marketing merchandise, such as promotional items and apparel, which includes inventory, ordering, shopping for the best prices & quality items that best suit our companySet up sales teams with booths, promotional items and literature for trade shows and daily customer interactionResponsible of all travel needs such as booking flights, hotel reservations, and car rentals for sales teamKept records of all travel expenses for our expense report and send them to accounts payable monthlyResponsible for entering Sales team into trade shows and vendor training classesAssisted our Sales managers to prepare manager, vendor and sales meetingsDemonstrated integrity and honesty while interacting with team members and managers

Inputting transactions of cashing checks, deposits, loan payments, ATM deposits, Cash advances, and monetary instrumentsClose accounts and open savings clubsMaintain confidentiality of bank records and appliance of bank & Federal rules and regulationsRecord bank required activity documents and file all paperworkResponsible of cash drawer and large currencyResponsible of coin machine, branch and ATM settlements