Jennifer (Gregory) Pritts Mba Email & Phone Number

Hampton Township, Pa, Us

United States

Manage a team of 6 which includes an AR Supervisor, 3 Deduction Analysts, Cash Application Specialist, and a deduction assistant.Responsible for managing Credit and AR Collections with a third-party provider and an overseas team that assists with Cash Application and special projectsDirect management of $700M in open receivablesFar exceeded 2023 goals by mid-year and reduced the deduction balance by $3.5M, eliminating the need for 3 FTE’s and saving the company over $200K a year. Exceeded KPI goal of 80% current deduction balanceExceeded KPI goal of less than 35 DSOCollected repayment of over $600K in invalid deductions in 2024 Provide monthly financial reporting and analysis to the Senior Director of Accounting and CFO Complete quarterly and yearly auditsReviewed resumes, interviewed candidates and made a hiring decision for 2 open positionsCreated a SharePoint site to store documents that can be shared with my team, Sales and Operations.Evaluated current processes and made changes based on efficiencies createdWorked with team to create 45 SOPs for all active customers as well as training materials for SAP and other operational processesWorked directly with customer to get repaid on $1.5M in open deductions before year end closeSaved the company $400K from a 2021 settlement dispute by negotiating with the former customer and providing supporting documentation Moved up month end close by 1 daySelected to be a Key User in a large SAP upgrade requiring UAT testing and training

United States Remote

Project manager and functional expert for all Order to Cash (OTC) system and process change initiatives. Led process improvement initiative which included process evaluation, process mapping (current and future state) to find waste, and identify pain points Created a strategic project plan, goal, and business case, including a cost benefit analysis, for the implementation of a Global Accounts Receivable Platform using Kaizen methodology, achieving $300-$500k/year in productivity gains. Drove alignment between IT and Finance stakeholdersSelected to lead an employee engagement initiative focused on interdepartmental communications using innovative strategies. Designed and launched a SharePoint site Established and lead cross functional teams to improve communication and share knowledge Performed UAT testing for AR SAP functionalities, as part of an IT driven program of enhancementsProvided guidance and functional knowledge in the design of Cepheid’s new eCommerce platform, which went live in Q3 2022 in North America. Participated in the planning and execution phase of this cross-functional projectReviewed, mapped, and validated contract data as part of migration from SFDC to SAP Revenue, Accounting and Reporting (RAR).

Pittsburgh, Pennsylvania, United States

Led the Accounts Receivable function, including 3 Accounts Receivable Administrators. Managed over $900 million in accounts receivables. Drove critical projects to resolution Created and managed the AR teams budget yearly. OTC process approval by evaluating customer exposure before releasing orders. Provided monthly financial reporting and analysis to the CFO in order to track KPI progress and evaluate outstanding receivables. Tightened controls by introducing a tiered policy, which reduced credit exposure and eliminated bad debt write offs Identified the need for a process improvement project related to logistic issues. Identified stakeholders, determined the RACI, defined scope and timeline, set up the operating cadence, and worked with the team to perform a root cause analysis Reduced KPI DSO from 24% to 18%Reduced KPI PPD from 19% to 8%Reduced KPI open deduction balance from $14M to $7MReduced and maintained KPI - deduction balance at 95% current, previously under 70% Partnered with Sales and Broker to reduce prior year’s sales/trade related balance by 83% Created a partnership with Sales and Trade Management to control the accrual spend. Analyzed and managed high dollar trade spending using the contracts, promotions and our TPM (Trade Promotion Management) system. Provided recommendations on changes needed, resulting in new training for brokers and sales Served as SME on cross functional teams for complex projects related to ecommerce, logistics, IT, accounting, and finance Provided guidance and functional financial knowledge during a RFP for a new sales broker. Managed the transition from the old broker including training and site visitsLed an eCommerce project to solve shipping and receiving issues with Amazon, resulting in time savings processing related deductions and increase revenue by reducing themLed a cross-functional RPA (robotic process automation) project, which saved approximately 30 minutes per day for the Cash Applications team

Pittsburgh, Pennsylvania

Led the Accounts Receivable function, including 3 Accounts Receivable Administrators managing cash application and deduction management. Managed over $804M in accounts receivables.Work closely with order to cash teams reviewing and approving orders and resolving billing issuesDetermined the need for consistent payment terms across like customers. Researched and identified items needed to create a Credit Policy that was to be standardized throughout the organization. Identified a need to work closely with Sales and Trade Marketing teams to understand different promotional tactics to learn how to control spend and increase revenuePerformed annual audit of our sales broker on sales/trade marketing related deductions to determine the problem with overspendResponsible for AR month end close procedures and preparing deduction accrual file for accountingResponsible for completing AR audit with internal auditors quarterlyDirect responsibility for $100 million dollars in deductionsPartnered with Logistics and 3PL to speed the process of resolving all warehouse related deductions and visited several warehouses to walk through the step-by-step process in fulfilling orders

Pittsburgh, Pennsylvania

Direct supervision of Accounts Receivable function including 3 Accounts Receivable Administrators responsible for cash application and management. Direct Management of over $684M in accounts receivablesResponsible for AR month end close procedures and preparing deduction accrual file for accountingDirect responsibility for $100 million dollars in deductionsIdentified the need for process improvement within my team when starting this role. Reduced the time spent on tasks and improved moral and collaboration among the teamPartnered with fellow stakeholders to revamp the Foodservice business. Represented Finance to share functional knowledge and recommended areas for improvement

Pittsburgh, Pennsylvania

Direct management of over $652 million in accounts receivablesResponsible for managing open receivables and reducing DSOResponsible for managing open receivables and reducing DSO

Greater Pittsburgh Area

Research and analyze customer financial conditions and authorize customer credit lines, minimize bad debt risk, maximize account receivable collections, assist with order management. Provide excellent customer service to external customers to help identify and resolve billing problems/issues. Provide support and guidance to internal customers to make sure orders are within guidelines and released in a timely manner.

Allison Park, Pennsylvania

Research and analyze customers’ account receivables to determine optimum payment schedules that generate the highest cash flow and maximize profits. Present these findings to customers for buy in. Direct management of over $7 million dollars in account receivables. Chosen to be the lead for a new high-profile account. Increased receivables from 73% to 82% within 6 months. Increased customer response rate and enhanced relationships by improving monthly statement process. Investigate and resolve billing and account discrepancies with customers and communicate directly with clients on these issues.

Beaver Falls, Pa

Direct supervision of 9 crew leaders and indirect supervision of 120 enumerators during field operations. Managed all phases of field operations and provided classroom training to all new team members. Chosen as Supervisor to move onto phase 2 of Field Operations due to my ability to instruct and motivate crew leaders on how to improve production and performance to exceed deadlines and quality standards. Assessed trainees and determined job placement, ensuring operations were staffed to maintain an uninterrupted workflow enabling my team to complete phase 1 early and assist other teams. Monitored the progress and performance of census field operations, collected and reviewed completed work assignments and insured assignments were delivered on schedule. Evaluated employee performance and recommended termination of substandard performing employees.

Greater Pittsburgh Area

Advised all levels of management regarding compensation and recruiting needs. Conducted job evaluations of exempt and nonexempt positions using market pricing methodology, audit evaluations of positions and application of existing classifications to individuals. Participated in salary surveys to price jobs in local and national labor markets and assisted in determining competitive wage trends. Promoted to the role of Lead Recruiter within 6 months. Selected to be trained in DDI’s Targeted Selection. Managed requisition load of approximately 80 to 100 positions a month. Proficient in the use of PeopleSoft.

Murrysville, Pa

Worked directly with Fortune 500 companies to research and discuss candidate profiles and processed jobs after verifying all information including past employment, education, references, credit and criminal records. Prepared client document summary for each applicant. Recruited and trained new employees.

Master Of Business Administration (M.B.A.), Human Resources Management And Services

Bachelor Of Arts (B.A.), Business/Managerial Economics