Jennifer Hung, Mba, Cfe Email & Phone Number

United States

• Oversee investigations into potential fraud. Leverage data analytics and stakeholder complaints to identify fraud trends in the federal technology programs that promote access to advanced telecommunications services in.
• Expert in collaborating with cross-functional internal and external teams, including IT Security, Finance and Privacy matters in program management to mitigate fraud risks and potential vulnerabilities.
• Identify lessons learned and propose recommendations to enhance internal controls for process improvement and to ensure compliance with regulatory requirements.
• Develop and ensure consistent application of internal practices, policies and procedures.
• Support federal government agencies as a key liaison, particularly the Federal Communications Commission and Department of Justice, with law enforcement investigations.
• Coordinate improper payment and fund recovery matters with Program management and law enforcement partners.

United States

• Conducted investigations of fraudulent activities through investigative tools, including data mining and data analysis, identifying anomalies, utilizing eDiscovery and open-source research to recover fraudulently.
• Collaborated with in-house attorneys, Privacy and Ethics Officer, Chief Information Security Officer, Audit, Finance, HR and program operations to detect, prevent and mitigate fraud risks.
• Worked with Enterprise Strategy and Risk Management team and developed enterprise risk appetite and tolerance.
• Promoted Activities in the Risk and Fraud Risk Community of Practice.
• Collaborated with external contractors to conduct Fraud Risk Assessment.
• Streamlined work processes and increase operational efficiency and transparency through collaboration with IT Business System Analysts and Developers.

Washington D.C. Metro Area

• Ensured program integrity of program participants, including schools and libraries, consultants, state E-Rate coordinators and service providers, alleged to have committed waste, fraud, or abuse of the program.
• Reviewed complex procurement documents and competitive bidding process conducted by various state agencies, large school districts and library consortiums to determine compliancy with Program rules, as well as state.
• Directed and collaborated with third-party consultants for knowledge transfer in transition for the successor business process outsourcing (BPO) vendor.
• Led a team of internal and external contractors to streamline a manual review process with data analytics tool. Successful execution resulted in 85% reduction of manual reviews.
• Served as the subject matter expert in the heightened scrutiny area on compliance matter as well as user system implementation.

Parsippany, NJ

• Analyzed and reviewed budgets, contracts, RFPs, and competitive bidding activities to ensure compliance with the FCC E-Rate program rules and regulations.
• Identified potential suspicious activities, program violations and determined eligibility of funding recommendations.
• Monitored whistleblower hotline and activities.
• Conducted quality assurance reviews and procedure update to streamline workflows on special compliance matters.

Business Analytics

Master Of Business Administration - Mba

Certificate, International Hospitality Management

Integrated Marketing Communications

Bachelor Of Arts - Ba, English Language And Literature, General