*Accountable for the execution of strategic plans for all Client’s brands to Retailers within the defined geography. Key areas include sales, share, distribution, promotion, pricing, merchandising, and financial management.*Present targeted, strategic client plans to build effective and efficient brand promotion strategies and strengthen brand activation based on customer knowledge.*Responsible for ongoing Client Team communication, engaging in proactive, ongoing communications to provide status, opportunities, manage expectations, and needs associated with achievement of Client’s Business plan.*Assumes role of Business Account Manager for 3 Key Clients to drive the Business Planning process working closely with cross-functional business partners within the Business Insights, Planning Organization, and Channel Teams to improve key metrics based on analysis of promotions, spending, and volume (forecasts and actuals).*Manage 22 clients including Clorox, Duracell, and Blue Diamond Growers across multiple accounts representing $54M in gross sales annually.*Secured new distribution placement of 45+ items generating over $6M in gross sales.*Coordinated Duracell’s 2019 East Coast Event for Giant Food, Stop & Shop, and The Giant Company; an event worth more than $365K to participate.*Pioneered and successfully launched Charles & Alice Kid’s Fruit Probiotics in 2020 at The Giant Company totaling more than $200K in gross sales.*Sold more than $225K in Retailer Shopper Marketing Programs generating incremental volume and ad placement for clients.

*Proficient Account Executive for the Giant Landover and S&S divisions w/in Ahold USA, representing $11 million in net sales annually.*Established and maintained trusted and valuable relationships at all levels w/in Readerlink, LLC and Ahold USA to ensure needs and expectations were being met, to maintain operational efficiency, and to generate additional sales opportunities.*Spearheaded a successful seasonal action plan for 19 Cape Cod stores, partnering with and gaining the support of the S&S New England Sales Team, which generated a 5% increase overall compared to the previous year where the chain was down -10%.*Influenced and persuaded the strategic business plan to incorporate an additional 8’ of space within future departments based on data analysis. *Collect and analyze complex sales data and sell through reports utilizing programs such as IDW; format and translate into concise and easy to understand reports, providing constructive feedback for missed opportunities, potential sales growth, and trends.*Increased the Series Romance sub-commodity class by 33% which was achieved by utilizing sales data to create new planograms and by using the S&S Mainframe system to clean up file issues.*Create detailed, functional, and insightful presentations for Retailer Category Management team to present to upper management; the Everyday General Merchandise department has adopted my format for the Playbook as the standard.*Collaborate with cross functional teams to achieve common goals, including Shopper’s Marketing, Advertising, Analytics and Business Insights, Accounting, Warehouse, and Sales.*Utilize ACES and S&S Mainframe to manage item set ups and maintenance for 3000+ SKU’s annually.*Guide Readerlink, LLC and Giant Landover/S&S personnel with planogram resets, inventory management, returns, and merchandising services for 500+ stores.*Visit retail competitors to evaluate discount structure, product mix, and promotional vehicles.

*Developed and managed an efficient, pro-active process for store remodels and new store openings to secure appropriate product mix, timely product delivery, and Field Merchandising services; persistently pursued updates from Equipment Purchasing, Center Store Managers, Reset Specialists, Renew Merchandising Managers, and all Field Representatives.*Chosen to be part of a task force to help develop a fresh approach to processing book returns, streamlining the work steps necessary to create a return credit, improving accuracy, and reducing the amount of key entries required to complete the task.*Created a universal sign package template that was utilized by the Giant Landover and Stop & Shop Marketing Team, ensuring the proper stores received the appropriate signs, resulting in increased customer awareness of the items that were on sale.*Carried out successful new release execution for key titles such as Harry Potter, Dan Brown, Hunger Games, and Fifty Shades of Grey generating more than $2.5 million in net $’s during the first two weeks of on sale.*Provide prompt and accurate deal sheet completion by means of the DemandTec merchandising system.

*Effectively investigated, negotiated, and settled automobile and homeowner subrogation claims.*Consistently exceeded company production goal of 103%, leading the department in both closures and recoveries.*Created and analyzed monthly reports, tracking department productivity and collection.*Prioritized and reorganized diary to expedite settlements and closures.

*Processed personal and commercial automobile, personal injury, and theft claims.*Verified coverage, determined liability, and investigated high annual claim volume.*Created files for newly reported claims, initiated settlements, and followed up with diary for closures.*Answered questions and resolved problems from insured’s, claimants, agents, attorneys, and adjusters.*Managed small claims actions and prepared documentations for the arbitration process.*Recognized potential subrogation possibility and referred appropriate claims to the Subrogation Unit.

*Managed and deployed a fleet of vehicles to maximize profit in a fast-paced environment.*Demonstrated skill in building relationships in a highly competitive market.*Confidently communicated, influenced, and interacted with a wide variety of customers, vendors, and co-workers.