Jenn Lucas Email and Phone Number

Pioneered successful skin care business from the ground up, by employing as tactical decision-making to increase market share and elevate business reputation.Utilized emotional intelligence and active listening skills to build lasting relationships with clients and deliver memorable experiences each day, sustaining five-star client satisfaction rating.Coordinate with vendors to ensure items are fully stocked, obtaining fair prices and contracting best deals.Collaborate with… Show more Pioneered successful skin care business from the ground up, by employing as tactical decision-making to increase market share and elevate business reputation.Utilized emotional intelligence and active listening skills to build lasting relationships with clients and deliver memorable experiences each day, sustaining five-star client satisfaction rating.Coordinate with vendors to ensure items are fully stocked, obtaining fair prices and contracting best deals.Collaborate with laboratories and companies to develop custom, one-of-a-kind skincare products.Monitor operations with attention to detail, ensuring safety and well-being of all clients and staff. Tailored product and service options to meet the needs of individual clients and staff expertise, offering personalized recommendations and guidance to maximize consumer retention. Defined and portrayed a clear image of the company to the public and media, ensuring the company's positive reputation. Expanded online reach and brand recognition while generating 50% revenue growth each year over 6 years. Mentored multiple staff members in best practices and effective customer service strategies by conducting ongoing training, procedure placement and 1-on-1 adaptive training. Show less

I am accountable for directing the day-to-day operations of an upscale Spa with a focus on maintaining a high level of quality service to maximize the guest and cast member experiences in the spa.

I joined the company to oversee the daily operations of the bar and events. The scope of the role had a focus on directing the recruiting and staff training process, organizing events and managing vendors.

Built and maintained relationships with customers to provide them with the parts and accessories for their specific vehicle. Negotiated with vendors regarding pricing, inventory, and returns.

Joined the company to diagnose automotive issues and handle the warranty for customers while providing proper parts and tools. I also developed merchandise displays, managed orders for stores, maintained inventory, and prepared sales reports at nine stores.