Jennifer Soto Email & Phone Number

Woodbridge, Connecticut, Us

Establish the strategic direction of the company’s information systems (IS); executes this strategy in collaboration with company leadership. Manage Ceridian Dayforce system administration, overseeing implementation, maintenance, and adapting configuration designs to align with evolving business requirements. Facilitates preparation of project plans and proposals, outlining project objectives, IS requirements, and staffing requirements for proposed systems. Directs and coordinates professional services such as systems analysis and design, feasibility studies, and programming of information, communication, and office automation systems; manages vendor negotiations related to IS&T. Acts as key administrator for all information management systems utilized by the organization. Analyze business needs to develop information systems solutions. Develops written procedures for administrators and end-users. Develops and instructs end-user training for employees and management as needed. Develop and implement processes to audit key data elements in each system and work with managers and data enterers to correct errors identified in audits.

Woodbridge, Connecticut, Us

Oversee and maintain optimal function of the agency’s internal payroll/HR Information System (Ceridian Dayforce), including database analysis and management, customization, development, maintenance, and upgrades to application, systems, and modules. Collaborate with executive leadership and HR staff to identify needed improvements and enhancements to HRIS; recommends and implements solutions. Create custom reports for executive leadership and HR staff. Serve as lead representative and liaison between executive team, HR, and other stakeholders for HRIS design, support, and implementation projects. Oversee internal application and hiring process. Oversee all other agency systems including Microsoft 365, Therap and ETO Social Solutions Electronic Documentation systems, Telephony clock system, agency vehicle GPS system, Relias training management system (TMS). Manage permissions, access, personalization, and system operations, customization and settings for agency users across all systems. Create custom data collection tools and measures in electronic documentation systems. Responsible for end user support and training across the organization. Responsible for the entire onboarding, internal changes, and offboarding of all employees in all systems. Directly supervise Data Specialist team and assist with supervision of the IT department. Facilitated the transition for administrative staff and program management to work from home during COVID with the implementation and training of remote meeting software and an electronic signature cloud (DocuSign), converting all HR paper documentation and forms to electronically fillable and signed forms.

Woodbridge, Connecticut, Us

Woodbridge, Connecticut, Us

Oversee agency’s Recruitment Department and coordinating agency hiring efforts to maintain a vacancy rate of 8% or below. Responsible for implementing and maintaining new ATS (Applicant Tracking System). Manage internal and external agency job boards in real time. Responsible for entire hiring process, including preliminary screenings, background checks, applicant review, and job offers and rejections. Supervise the Recruitment Managers, Personnel Specialists, and Internal Recruitment Manager, ensuring that recruitment efforts provide managers with adequate qualified candidates. Oversee the internal hiring process. Onboarding and payroll for all new employees. Extensive data tracking and reporting. Ensure that applicants are thoroughly screened in compliance with funding source regulations. New Hire employee relations and disciplinary issues and investigations. Establish and maintain confidential personnel files. Network with statewide colleges, universities, and trade schools, Department of Labor locations. Various HR Generalist duties as needed including benefits elections, I-9 filing and auditing to maintain federal compliance, payroll, including adjusting and authorizing time, entering tax information, entitlement policies. Teach agency in-services, including CPR/First Aid, Interviewing Skills for Managers, New Hire HR/Payroll Orientation.

Woodbridge, Connecticut, Us

Act as agency liaison to DDS and oversee agency’s DDS Medication Certification process including scheduling classes, monitor class attendance, and proctoring state recertification exams. Create and update training curricula to meet industry standards and funding source requirements. Conduct Management Trainings, including Advanced Excel, Interviewing Skills for Managers, and Payroll/Recruitment System Training. Teach all agency in-services, including CPR/AED/First Aid, Psychological/Physical Management Training (PMT). Created DDS approved training on Dementia and Intellectual/Developmental Disabilities. Schedule instructors for daily in-services. Implemented remote training system, including training staff on its use.

Woodbridge, Connecticut, Us

Find and place the most compassionate, experienced and empathetic applicants with individuals with similar likes and interests. Screen out those who may not represent Marrakech's values and mission in order to surround the individuals we serve with staff who have their best interests at heart. Also responsible for applicant follow-up and concerns, professional and timely communication with program managers regarding their applicants and hiring process. Various background checks, job offers and rejections. Represent Marrakech, Inc. at statewide Career Events. Conduct bi-monthly HR Orientation Training for new hires. Host monthly Career Open House events. Network with statewide colleges, trade schools and various Department of Labor locations.

Board Secretary for the Elephant in the Room Boxing Club, a non-profit in New Haven, CT that introduces amateur boxing, which encourages sport participation, physical activity, health and wellness among the areas youth.

Business Administration, Business Information Systems

Multicultural Theory And Cultural Competency

Associate Of Science - As, Liberal Arts And Sciences, General Studies And Humanities

Human Services Certificate, Human Services, General