Driving customer and shareholder value leveraging robust analytics and innovation. With twenty years at a Fortune 200 Financial Services company, I have led delivery of diverse solutions across multiple disciplines including risk management, marketing, operations, and technology.I thrive in dynamic environments where I develop and empower teams to assess and solve complex business problems and deliver superior results. Recently, I’ve led efforts to design frameworks, programs, and reporting that ensure risk is managed within the appetite defined by the enterprise.I seek to lead through changes in culture, driving high levels of engagement and value creation across an organization. I believe everyone can be empowered to recognize and mitigate risks to reduce losses, assure regulatory adherence and provide the most positive customer experience possible. Whatever the area of focus, I create an environment that enables a robust exchange of ideas and perspectives to maximize insights and deliver the best possible result.Key areas of expertise:• Strategy development• Risk management including Enterprise Risk Management (ERM), Operational Risk Management (ORM), Compliance and Credit Risk• Data analysis & reporting• Risk assessment & measurement• Risk and controls frameworks and methods• Scenario analysis • Customer experience• Process management & improvement• Operations & product analysis • Developing business-enabling technology