- Developed a Litmos course for the Council Orientation program based on SME-hosted webinars.- Outlined two courses for the Leadership ICMA program for new local government leaders.

- Organized, developed, facilitated, and/or delivered workshops on managerial soft skills, company policies, and other requested subjects, utilizing various platforms including in-person, hybrid, and online formats. - Created and implemented an onboarding academy for new employees across 26 locations. - Served as a co-administrator for LinkedIn Learning license holders.

- Assisted SMEs and instructors in developing accessible web and Blackboard courses.- Co-facilitated Online Instructor Certification sessions for ~10-person cohorts every three months.- Led workshops on Panopto and course-enhancing Blackboard tools.

- Performed professional audiovisual editing as needed.- Assisted instructors during a semester-long accessibility boot camp on Microsoft Office, PDFs, and video captioning.- Produced videos and newsletters to communicate Online Learning events to faculty and staff.- Helped instructors across five college divisions align instructional methods with student learning outcomes in online and hybrid courses on Blackboard.- Trained instructors on using various videography equipment… Show more - Performed professional audiovisual editing as needed.- Assisted instructors during a semester-long accessibility boot camp on Microsoft Office, PDFs, and video captioning.- Produced videos and newsletters to communicate Online Learning events to faculty and staff.- Helped instructors across five college divisions align instructional methods with student learning outcomes in online and hybrid courses on Blackboard.- Trained instructors on using various videography equipment through the eBackpack program. Show less