Colored, styled, permed, cut and gave advice on how to care for hair and achieve clients desired looks. Assisted customers and clients with retail inquires, answered phone calls and maintained salon.

Managed high volume reports and ensured guidelines were met in a timely fashion.   Interfaced and coordinated with multiple other departments as well as internal and external customers and assisted with their requests. Trained and coached new and current teammates on the latest or existing procedures. Monitored foreclosure loans and ensured that foreclosure actions on individual accounts were completed in a timely manner, according to investor/insurer, state, and regulatory guidelines, minimizing financial losses to the company. Prepared bidding instructions for all defaulted first and second lien residential loans in foreclosure according to specific investor, government, state and insurer regulatory guidelines.Was granted settlement authority and gathered documents for court hearings and attended court hearings telephonically to represent the bank in Mediation matters.

Opened and closed the store. Was in charge of managing the employees and ensuring their needs, as well as the store's and customers' needs were met. Assisted patrons with their inquiries and any problems that arose. Managed the cash in the office and registers and assured all the currency counts were accurate. Managed inventory and merchandising.

Was the coordinator for the Motorola account and assured all freight was picked up at airlines with correct documentation and booked appropriate amount of trucks for nightly movement to Motorola facility.   Ensured that data and documents required by the US Customs were provided in a timely manner. Remained in constant contact with Motorola personnel and made certain any issues were solved in a timely manner.  Prepared paperwork, created nightly spreadsheet reflecting shipment inventory and data entered all information into the system.  Made sure documentation complied with US Customs regulations. Ensured priority shipments were picked up and booked on appropriate airline to guarantee timely delivery. Communicated with other stations, advising them of incoming freight for urgent delivery and any special needs for these particular shipments. Trained current and new employees in data entry, customer service, tracking and tracing and managing the Motorola accounts.

High volume call center assessing the needs of customers and adjusting their insurance policy needs accordingly. Processed quotes for different policy options, distributed customer's calls to the appropriate departments for each specific need and sent information provided by customers to Underwriting for review. Created documents in regards to policy changes and state mandated insurance updates.

Tracked and traced outbound domestic shipments to various destinations and coordinated with other stations to meet shipping and delivery requirements and deadlines and kept internal and external customers updated with the status of each shipment. Responsible for following up on pressing shipments to ensure specific needs were met and ensuring shipments reached their destination as scheduled. Data entered information for each outbound domestic shipment from various sources such as bills of lading, truck manifests, verbal information given into a unified operating system. Answered multiple calls, assisted internal and external customers with tracking, tracing and locating freight. Trained new and existing employees.

New employee training, employee motivation, assisting with client information and changes. Emergency notification and dispatch call information to physicians' offices, hospitals, hospice care, home health care facilities and property management facilities. Responsible for office upkeep and closing office each night. Multiple call handling, moral and team building

Sold admission tickets and concession food and drinks. Assured cleanliness of theatres. Answered phones. Stocked supplies

Served beverages and food. Assisted patrons with inquiries. Admitted patrons admission. Stocked supplies.