Social Media Manager
Current•Manage content on various social media platforms.•Works with internal teams to ensure customer questions and complaints on social media are resolved.•Lead weekly calls with the moderation team to discuss business goals and direction. Then develop strategies/campaigns to reach those goals.•Source talent for various campaigns, starting with internal creator roster, IQ Data, TikTok, Instagram, and YouTube.•Review submitted creator content, while providing *constructive* and *specific* feedback as needed in a timely manner.•Work with Video Editing Team + Project Manager to take the content from content creators and edit it into different variations.