Jenna Altman Email & Phone Number

Chapel Hill, Nc, Us

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

- Established and manage an online fitness and nutrition coaching company through the leverage of technology to deliver online coaching services to individuals and groups.- Lead and retain client relationships by providing ongoing support and education to help clients achieve their health and fitness goals and ensure client satisfaction.- Develop and implement marketing strategies tailored to the industry trends via social media to increase online presence and client engagement.- Build brand awareness to attract potential clients and promote the business by telling unique stories and compelling narratives to stand out in a competitive industry.- Analyze and contextualize trends in the industry to develop strategic recommendations to improve coaching services, target specific niches, and adapt to ever-changing market demands.- Manage bookkeeping and accounting processes, as well as backend processes including client management systems, scheduling software, and payment processing. - Manage and produce a weekly podcast on wellness, including content creation, guest management, and distribution on various platforms.

Raleigh, North Carolina, United States

- Engaged actively with clients to ascertain their specific requirements and tailored fitness regimes accordingly.- Partnered closely with clients within a habit-focused coaching framework, facilitating a comprehensive approach encompassing nutrition, positive behavioral shifts, and mental outlook.- Established an inviting and supportive environment, encouraging both new and returning clients to seek guidance on exercise plans, equipment utilization, and overall well-being inquiries.

Raleigh, North Carolina, United States

Raleigh, North Carolina Area

- Managed daily aspects of client engagements, including scheduling and conducting client interviews, documenting client deliverables, communicating issues, and advising on remediation.- Analyzed information and formed strategic recommendations to assess risks, identify control weaknesses, and suggest remediation measures in risk assurance.- Reviewed, documented, and tested internal controls for various computer processing environments, including OS/400, Windows NT, and UNIX.- Involved in regulatory risk management services by conducting regulatory analysis, risk assessment, and control mapping to identify and address potential compliance gaps.- Collaborated within a team to support compliance, ensuring regulatory requirements were met, and compliance risks were effectively managed.- Created and maintained documented roadmaps and procedures for regulatory requirements analysis, promoting collaborative teamwork across disciplines.- Fostered engagement and collaboration within the team to improve audit effectiveness and team morale.- Built strong relationships with clients to enhance client retention and ensure customer trust and satisfaction.

State College, Pennsylvania Area

Designed various types of cardio and strength workouts to train students and faculty, based on their individual goals, limitations, and past experiences.Created a friendly and approachable atmosphere for new and existing clients to ask for assistance with equipment and general health/fitness concerns.

Greater New York City Area

Performed audits of two different hedge fund clients in Compliance, Fund Accounting, Operations and IT areas.Participated in walkthroughs for observation and inspection reports of daily trading activities and fund management procedures of clients.Documented investment policies and internal controls to be used in SSAE 16 (SAS 70) audit reports.Tested controls surrounding the financial reporting process.

State College, Pennsylvania Area

Responsible for troubleshooting email settings and client installation, wireless VPN configuration, basic hardware installation, and desktop security. Researched and solved problems when a clear answer was not available. Communicated complex information with clients to create a comfortable environment.

Smithtown, New York

Strategically developed a standardized filing system that decreased ambiguity while increasing efficiency.Conducted phone calls to clients to collect information

Master'S Degree, Teaching English As A Second Or Foreign Language/Esl Language Instructor

Bachelor'S Of Science; Minor, Management Information Systems; Spanish

Activities and Societies: Phi Chi Theta Professional Business Fraternity, The Sports Business Club Dean's List Fall 2011-Fall 2014

Spanish

Studied Spanish language, culture, and society in a 4-week summer study abroad program.

Education record

Activities and Societies: Co-captain of the Girl's Volleyball Team, President of The Spanish Honor Society, Secretary of DECA