Jenna Baas Email & Phone Number

Brisbane, Queensland, Australia

Brisbane, Australia

Management of all recruitment activities within Aurizon. Management of all Talent activities with a focus on succession, performance and potential.

Brisbane

Accountable for the continued identification and management to ensure continued internal pipeline progression; uccession bench strength and management of high potential employees development. • Responsible for execution of 50+ talent conversations bi-annually focussed on talent identification, calibration, succession planning & development• Development, endorsement of High Potential process • SAP System management including support, training and collaboration with 30+ talent practitioners in the business• Working with Diversity & Capability HR areas to ensure a diversity lens is applied to talent decisions, development opportunities and promotions.

Brisbane

HR Business Partner support to six (of seven) functions with, including Aurizon’s regulated below rail Network business ~1,000 employees• Reduction in leave balances by 25%; deliver on unconscious bias training and deliver change in diversity metrics (50% diversity for all new recruited trainees, apprentices & Network controllers)• Reorganisation of HR team to better support business requirements, enable individual growth and succession• HR Lead for sale of CRT Resources to Cube ltd; management of all HR/people aspects to ensure successful sale• Implementation and engagement with our 5 year Diversity Strategy within client areas; participation in diversity forums and development of Parenting@Aurizon booklet for returning primary caregivers• Leadership Impact facilitation and coaching for executive cohort for each of the seven (7) functions and continued coaching for improved performance• Delivery of 35 Leadership Styles Inventory debrief sessions to all levels of management to coach for improved performance• Communication and engagement with leaders during EA negotiations and ballot for initial ballot prior to FWA decision regarding termination of agreements• Enterprise Services restructure resulting in 30% reduction in headcount

Brisbane, Australia

Management of the HR service delivery under a functional structural model for six (of nine) enterprise functions, including the Commercial and Marketing function.• Establish a National HR Service with a portfolio of 6 Executives, 400 leaders and 1400 employees located across Australia• Building a high performance team to be able to support the changed portfolio which included 7 employing entities, multiple employee agreements and systems• Oversight and steering committee involvement in IT Outsourcing of 50+ roles• Embedding of the functional model in practice and execution of 20% downsizing of all functions within 18 months of structure ‘go live’• Managing the implementation of over 15 restructure proposals including shut-downs, relocations and voluntary redundancy offerings with no industrial disputation; over 500 FTE reduction over 3 years • Management of Remuneration Review year on year within guidance• Development of standardised Key Performance Indicators.

Managed QR National’s Corporate Client area with a focus on change management and support post company separation and in the lead up to IPO; re-establishing appropriate HR support & services.• Re-established HR Consultancy services including seamless transition of post company separation for 10 Executives; approximately 60 managers and 550 staff.• Developed strategic plan for HR Consultancy area, including HR Consultancy Annual Plan and HR Consultancy service offering• Agreement re-negotiation – 95% acceptance for client groups of new enterprise agreement• Established an 18 month Enterprise wide HR Graduate generalist program set to commence 2011• Rebuilt baseline structures within SAP HR system to ensure effective separation of company• Commenced Talent and Succession discussions to ensure appropriate mitigation and development activities in place to resolve ‘talent gaps’

On 8th December 2009, the QLD Government announced its intent to publicly list aspects of QR Limited on the ASX. This decision led to the largest De-Merger in Austalia’s history over a 6 month time frame. • Requested by Chief HR Officer to participate in small dedicated work team to manage all necessary stakeholders, develop success criteria, establish and manage risk register, develop and execute project plans and ensure all HR services were separated effectively• Established Enterprise benchmark for Change Management tools and developed ‘Leading Change’ documents for managers which ensured appropriate engagement and management of consultation obligations under Enterprise Agreements• Implemented Functional Assessments – designed to identify all potential areas of separation and handover required. One source of data required for Government advisors, Senior Executives, information technology and stakeholders• Transition Workshops methodologies established to assist managers, individuals and teams in identifying transition issues and re-establish team relationships post separation

Complete HR Consulting provision for a range of corporate areas including IT, Finance, Engineering, Learning and Development and Procurement.• Development of Capability Assessment Process for Enterprise Finance staff – this process was recognised by McKinsey consulting and Senior Executives and was the winner of the 2009 ‘People Excellence’ category for the QR Excellence Awards• Developed 2009-2014 HR Strategy for QR. Six week project with lead from McKinsey consultants. Result: HR Community acceptance and Board approval• Implementation of Performance Management System including educating 1000+ employees and managers. Result: 90% completion by group deadline, 5 months ahead of organisational deadline.

• Project managing and implementing Resolution Strategy for entirety of organisation including developing policy guidelines based on best practice, consulting with unions over changes to policy changes• Case managing grievances of a serious or sensitive nature including Anti-Discrimination Act complaints.