• Management of products and applications related to Intranet, Public Websites, Collaboration Tools, and Enterprise Login.• Utilize strong analytical skills and expanding subject matter expertise to interpret customer business needs and translate them into application and operational requirements utilizing Confluence and Jira• Support the creation of user documentation, process diagrams, and training materials regarding SharePoint, WordPress, Okta, Microsoft Teams, AdobeSign, and Docusign• Participate in the development of test plans and use cases that accurately describe business requirements• Manage system and user acceptance testing • Provide second level application support by participating in the identification, troubleshooting, and resolution of application issues. Insures follow-through on reported problems to final resolution. • Manage and mentor a team of business systems analysts

• Management of applications related to Intranet, Public Websites, Collaboration Tools, and Single Sign On• Utilize strong analytical skills and expanding subject matter expertise to interpret customer business needs and translate them into application and operational requirements utilizing Confluence and Jira• Support the creation of user documentation, process diagrams, and training materials regarding SharePoint, WordPress, Okta, Microsoft Teams, AdobeSign, and Docusign• Participate in the development of test plans and use cases that accurately describe business requirements• Manage system and user acceptance testing • Provide second level application support by participating in the identification, troubleshooting, and resolution of application issues. Insures follow-through on reported problems to final resolution. • Manage and mentor a team of business systems analysts

• Develop and maintain business specific knowledge and associated systems knowledge related to talent acquisition functions (attraction, recruiting, and onboarding): Greenhouse, Workday, Custom Development• Utilize strong analytical skills and expanding subject matter expertise to interpret customer business needs and translate them into application and operational requirements utilizing Confluence and Jira • Support the creation of user documentation, process diagrams, and training materials • Participate in the development of test plans and use cases that accurately describe business requirements • Manage system and user acceptance testing • Provide second level application support by participating in the identification, troubleshooting, and resolution of application issues. Insures follow-through on reported problems to final resolution

•Develop and maintain business specific knowledge and associated systems knowledge related to the applications•Utilize strong analytical skills and expanding subject matter expertise to interpret customer business needs and translate them into application and operational requirements. •Support the creation of user documentation, process diagrams, and training materials•Function as a primary Google Analytics and Data Studio reporting specialist for all internal clients.•Participate in the development of test plans and use cases that accurately describe business requirements. •Manage system and user acceptance testing for applications and processes. •Provide second level application support by participating in the identification, troubleshooting, and resolution of application issues. Insures follow-through on reported problems to final resolution. •Participate in application release process by leading projects or fulfilling role as subject matter expert.

•Developed and maintain business specific knowledge and associated systems knowledge related to the applications - Microsoft Dynamics GP and Workday Financials and Benefits.•Utilized strong analytical skills and expanding subject matter expertise to interpret customer business needs and translate them into application and operational requirements. •Supported the creation of user documentation, process diagrams, and training materials for Workday Payroll and Benefits.•Functioned as a primary reporting specialist for all internal clients.•Configured security, process flows, and notifications for Business Processes within Workday system•Participated in the development of test plans and use cases that accurately described business requirements. •Managed system and user acceptance testing for applications and processes related to Workday. •Provided second level application support by participating in the identification, troubleshooting, and resolution of application issues. Insures follow-through on reported problems to final resolution. •Participated in application release process by leading minor enhancements or fulfilling role as subject matter expert.

-Collaborate with business partners to research and resolve any data quality issues with EDI messages-Communicate data quality issues with appropriate departments, assist in finding solutions, ensure they are implemented and accurately solve the reported problems-Communicate customer integration requirements to developers and manage the completion of these projects-Lead monthly trainings for departments, regarding system usage and business practices -Prioritize integration and enhancement projects to align with business needs based of KPI’s-Assist in user acceptance testing for new portal tools while managing the e-commerce portal-Provide customers and Account Executives with daily and monthly, customer specific reports-Manage information posted to regional internet/intranet using publishing software FirstSpirit’-Assist senior management on special projects; creation of standard operating procedures, documentation of processes and regional management presentations-Partner with the Regional Business Process Coordinators to ensure regional business needs and goals are met by providing accurate documented portfolio requests and monitoring the submitted requests

• Negotiate and purchase television, radio, and print media for all accounts within an assigned group of markets• Estimate, update and adjust all broadcast ratings per demographic, per quarter• Negotiate all rates, special placement and added value by medium for all markets• Document all negotiations, makegoods and credits• Execute all media plans in the assigned group of markets within established budgets; buy media space and air time• Design optimum buys in terms of cost efficiency, goals delivery and vendor agreements• Meet with media representatives and accesses media database to research available options for media placement• Maintain all media buys and is responsible for the post-buy results of all buys• Monitor buys in progress by spot checking placement and negotiating credit or billing adjustments when necessary• Track media expenditures to ensure agency and client budget compliance• Collaborate with clients and media team members to resolve any issues• Consistent contact with clients to make sure all needs are successfully fulfilled