Jenna Bennett Email & Phone Number

City Of Johannesburg, Gauteng, South Africa

Management and scaling of the Inbound channel.Launching, building out and formalizing the Outbound sales channels.The connection between sales, marketing, and partnerships.

Cape Town, Western Cape, South Africa

During this tenure, I was responsible for creating and implementing acoaching dashboard with a keen focus on improving client engagement and thestandard of coaching. I was mainly involved in assigning projects anddistributing tasks to team members. Furthermore, I oversaw various tasks,including addressing/resolving employee relations issues and guiding changemanagement.My key achievements in this role have been:• Contributed to leadership forum while serving as head of coaching.• Provided insightful direction and guidance to a team of 12 specialistcoaches and over 1K clients.• Led all aspects related to recruiting, onboarding, and training new hiresto ensure service excellence.• Maintained consistent collaboration with the coaching and broader team todevelop/launch web apps and new products to increase clientretention and acquisition.• Fostered long-lasting and trusted relationships with key stakeholders tocreate inclusive and progressive work culture.

City Of Johannesburg, Gauteng, South Africa

In this role, I have analyzed the market and consumer needs to identifyareas for expansion. I built and nurtured productive relationships with keyclients to achieve strategic business objectives. Moreover, I administeredemployee scheduling to verify proper coverage for all shifts.The benefits I brought during this role were:• Attained forecasted revenue goals and oversaw budget, reducing overages and expenditures.• Acted as liaison with vendors to negotiate favorable pricing and supportcontinuous inventory replenishment.• Conceptualised and implemented individualized treatment plans to reducepatients' pain levels.• Carried out individually designed physical treatment programs tomaintain, improve, and restore physical functioning; alleviated pain andprevented physical dysfunction in patients.