Manages admin & logistics for new home build solar installations, primarily for our main builder partner Fairmont Homes.

• Ensures clear and effective communication between office teams and especially in communicating with customers and stakeholders• Handles phone and online enquiries to help develop new leads for the sales team• Responsible for a wide range of data entry and scheduling tasks using multiple software platforms• Involved with post-install procedures to ensure compliance with industry standards and an excellent service experience for customers

• Produced a variety of email marketing campaigns through Wix website platform• Responsible for accurate cataloguing and invoicing of precious and semi-precious coloured gemstones• Packaged and shipped orders worldwide using a variety of freight services• Wrote original copy for use on website, marketing campaigns, and social media• Provided excellent customer service through effective communication and confident use of technology

• Created and managed marketing campaigns, and met a variety of other writing, editing, and graphic design needs for the business• Worked on a wide variety of design projects, ranging in size from tiny ring ticket tags to large banners, and often in unusual print mediums such as PVC certificate cards and valuation documents• Designed advertising material (including copywriting) for buying group events and promotions, and designed print and digital advertising for submission to industry trade magazines• Managed social media communications (with a particular B2B focus) to link in with email marketing campaigns and provided digital resources to retailers• Published (wrote, designed, and edited) print marketing campaigns such as glossy catalogues and DL flyers• Designed signage for display at industry trade shows and created POS marketing material for retail stores• Assisted in the design, testing, and launch of the company's new-look website• Briefed product photographers and maintained consistency and quality in the company's product imagery• Performed a wide range of customer service and administrative tasks such as quoting for retailers, processing international shipments, and invoicing orders

• Performed a wide range of reception and administrative tasks • Provided design, writing, and editing support to the marketing and retail management teams• Edited and published the quarterly retailer newsletter, as well as writing original copy

• Provided leadership and assured adherence to food safety and other OHS standards• Accountable for store cleanliness, security, and profitability during shifts• Handled administrative tasks such as incident reporting and inventory management