Jenna Bowley Email and Phone Number
I am an Information Technology leader and strategic business partner with significant experience driving transformational programs and leading teams in the delivery of solutions/services that enable business objectives and operational excellence. A strategic thinker with a demonstrated track record of successfully building and leading high performing and globally dispersed teams (in house, consultant, offshore and vendor) chartered to deliver complex program and product portfolios. I have had the opportunity to work in highly regulated environments throughout my career (SOX, HIPPA, CFR21part11, GxP, GDPR). I have a knack for optimizing business processes and developing program execution frameworks, and expertise in technology modernization.I am passionate about creating partnerships, and cultivating lasting relationships with business stakeholders, teammates, and partners by listening, asking questions and working collaboratively. I enjoy creating new – teams, services, processes or solutions. I believe collaborating with and developing teams is a gift – and I love to see the “ah ha” moment on a teammate’s face when they see the benefit of change or the impact of solving a problem. I value teammates who have integrity, who are generous with their knowledge & experience, and who understand the therapeutic benefit of laughter. I firmly believe that we are stronger through the diversity of our backgrounds, perspectives and experience. Music, travel, volunteering, my family and caring for my rescue animals fuel me outside of work. And I treasure being a terrific aunt to my nieces and nephews! I am a leader who thrives in environments that embrace partnership and collaboration, provide opportunities to drive transformation of processes and technology, and value the unique contributions of its people.Core Competencies: Organizational Leadership (Career Development, Coaching, Mentoring); Strategic/Operational Planning; Portfolio, Program & Project Management; Process Improvement/Operational Excellence; Systems Conversions/Integration (SaaS, Cloud); Customer/Business Partner Relationship Management; Change Management; Capital Planning/Budget Management; Vendor & Contract Management; Software Development (Agile, Waterfall)Additional skills: SaaS; Cloud; MSOffice 365; Agile, Waterfall, Hybrid SDLCs; SharePoint, MS Teams, Jira, MS Projectjennabowley4@gmail.com
Quest Diagnostics
View- Website:
- questdiagnostics.com
- Employees:
- 21190
-
Executive Director Laboratory Business SolutionsQuest Diagnostics Feb 2024 - PresentRichmond, Virginia, United States
-
Executive Director, Laboratory ItPpd 2020 - 2023Richmond, Virginia, United StatesDirected IT service delivery to global laboratory operations division (GMP, Vaccines, Bioanalytical, and Central laboratories, 7 sites worldwide). Provided executive-level oversight for strategic and tactical IT services required to enable business goals and objectives in software development and support, software / instrument validation, program / project management, and vendor management. Spearheaded IT strategy and IT product roadmap development aligned with business need. Led team of up to 200 resources (3 direct reports) and managed annual operating budget of $30M.• Executed new technology roadmap initiatives enabling Bioanalytical and Vaccines labs progression toward achievement of paperless operations (i.e. Electronic Laboratory Notebook (ELN) and online scheduling solution implementations).• Supported business growth and market share expansion by delivering future facing IT solutions and initiatives (i.e. off the shelf LIMS assessments, migration from on-prem to cloud based solutions strategy, best in class feature enhancements to in-house developed portal solution).• Improved Lab operations / IT planning, prioritization, budget development and execution transparency by implementing robust governance and annual planning processes.• Ensured IT integration of PPD into Thermo Fisher Scientific supported ongoing operations by serving a leadership role in liaising between lab operations and integration leaders. -
Senior Director, It Lab ServicesPpd 2019 - 2020Richmond, Virginia, United StatesLed IT service delivery to the Bioanalytical, Vaccines and Central laboratories worldwide, total of 5 sites. Provided senior leadership level oversight for strategic and tactical IT services required to enable business goals and objectives for labs in areas of software development and support, regulatory validation, program / project management, and vendor management. Managed IT strategy and IT product roadmap development aligned with business need. Led team of up to 75 resources (2 direct reports) and managed annual operating budget of $15M.• Aligned IT staffing levels by partnering with Lab operations leaders to assess YOY growth in business demand versus IT resource, including implementation of blended onshore / offshore staffing model, managing costs.• Designed and implemented IT service delivery model for vaccines laboratory, establishing dedicated IT capacity to execute projects, develop solutions and provide support where none previously existed.• Enabled opening of new laboratory in Suzhou, China by leading cross-functional IT workstream to deliver infrastructure, connectivity, application deployment and instrument validation.• Facilitated technology modernization to support business growth by developing multi-year IT strategy and execution plan.
-
Senior Director, It Process Excellence & Vendor ManagementQuest Diagnostics 2016 - 2019Washington Dc-Baltimore AreaLed design and implementation of new organization chartered to drive process excellence, vendor management and metrics services in support of global software engineering organization. Provided senior leadership level direction on the implementation of best practices for release management, software engineering metrics, and execution process standardization. Oversaw IT engagement management of large offshore software engineering vendors totaling $60M annually. Led team of 4 direct reports.• Achieved 10% cost savings for IT by leading contract negotiation of 4-year renewal with strategic sourcing partner.• Increased productivity and quality of software engineering execution by eliminating ad hoc manual metrics tracking via the implementation of Tableau platform as part of multi-year metrics strategy.• Led multi-year Agile Transformation program for IT - enabling adoption of agile software development and system management practices, training program, onboarding processes and peer-based mentoring.
-
Senior Director, It Program Management OfficeQuest Diagnostics 2015 - 2016Washington Dc-Baltimore AreaServed as IT process owner for project / program / portfolio management, leading team of project / program management practitioners in the execution of strategic IT portfolio. Drove process standardization, metrics / dashboard reporting and execution management. Led team of 50 practitioners (5 direct reports) with portfolio budget of $70M.• Enabled process optimization, people development and technology enablement across the IT portfolio via delivery of 3-year PMO strategy to transform performance of IT project / program and portfolio management.• Increased effectiveness, accountability, and transparency of IT delivery to business by implementing best-practice processes (project / portfolio reviews, phase gate framework, project complexity model for estimating, and metrics).• Improved project / program management professionals skills and performance by creating culture of highly engaged team via robust people development plans, training investments and recruitment.
-
It Integration Lead For Q2Solutions, An Iqvia-Quest Diagnostics Joint VentureQuest Diagnostics 2015 - 2016Washington Dc-Baltimore AreaManaged planning and execution of Quest Diagnostics IT workstreams for launch of Q2Solutions joint venture.• Enabled execution transparency of all IT workstreams by delivering holistic IT integration plan, including technology blueprint, budget, people plan and system integration framework.• Ensured IT integration plan execution aligned with business case realization by creating collaborative leadership relationships with business and technology leaders.• Served as Quest IT relationship manager for Q2Solutions, facilitating cross-organization IT-to-IT collaboration resulting in effective portfolio prioritization and planning, timely investment decisions and execution transparency of projects.
-
It Director, Clinical TrialsQuest Diagnostics 2011 - 2016Collegeville, Pa; Valencia, Ca; UkDirected delivery of IT services to Clinical Trial operations worldwide, representing $150M annual revenue. Led delivery of strategic and tactical IT services to enable strategic business goals, including execution oversight of complex project portfolio and services in software development / support, technology strategy, data management, validation, and database. Managed team of up to 100 resources (6 direct reports) and managed annual operating budget of $10M.• Increased transparency and effectiveness of IT service delivery by implementing cross-functional IT / Business portfolio and project management governance framework to drive investment prioritization, decision making, and overall execution management.• Directed development and execution of multi-year, multimillion-dollar technology strategy for comprehensive IT service delivery to clinical trials business, designed to close competitive gaps and increase market share and overall quality of service delivery.• Improved speed of delivery and quality of execution to business by leading implementation of Agile practices within software engineering organization.
-
Enterprise It Pmo DirectorQuest Diagnostics 2007 - 2010NjResponsible for the design and implementation of enterprise IT Program Management Office: IT program/project management strategy, competencies + career ladder, best practices, metrics and standards for enterprise IT organization. Implemented governance framework to drive cross-functional IT and Operations alignment in support of strategic business initiatives.Direct management responsibility for program execution of strategic IT portfolio.Selected by the CIO to serve as the IT Leader for a multi-year, cross-functional initiative to drive operational excellence and achieved operating cost reduction by 500MM. Developed and executed IT savings plan to achieve 14MM operating expense savings. Managed cross-functional IT team of 200+ resources and a budget of 20MM.
-
Regional It Director, Central Region + It Integration LeaderQuest Diagnostics 2004 - 2007Nj, Mi, Mo, Ks, Oh, Ga, Al, Tn, Nc, Sc, Fl, PrOverall management responsibility for IT service delivery in support of regional clinical laboratories in 11 states. Lead team of 200+ IT professionals providing regional application support, infrastructure services, customer connectivity solution deployment and project management services to business partners and laboratory users and clients. IT Integration Leader -- special assignment to lead integration of acquired laboratory in central region. Overall planning and execution management responsibility for the consolidation, integration and standardization of all aspects of IT services.
-
Director, It Project Office - Lab Systems + It Program Director - IdaaQuest Diagnostics 2001 - 2004Collegeville/West Norriton, PaProject Office Role: Overall management responsibility for all aspects of project and program management in support of laboratory systems department of IT -- portfolio management, strategic + tactical planning, budget management and project management process ownership.Program Director Role: Served as IT Lead for multi-year program to design, develop and deploy a new laboratory accessioning/alloquotting order entry system. Managed cross-functional team of 100+ (consultants/employees) and budget of 10+MM.
-
It Leadership Positions -- Software Development, Program Management, Solution DeliveryAmerican Red Cross 1997 - 2001Washington D.C. Metro Area
Jenna Bowley Education Details
-
Psychology
Frequently Asked Questions about Jenna Bowley
What company does Jenna Bowley work for?
Jenna Bowley works for Quest Diagnostics
What is Jenna Bowley's role at the current company?
Jenna Bowley's current role is IT Executive Director | Change Agent | Committed Business Partner | Transformational Program Leader.
What schools did Jenna Bowley attend?
Jenna Bowley attended Hobart And William Smith Colleges.
Who are Jenna Bowley's colleagues?
Jenna Bowley's colleagues are Mila Schmidt, Michael Spellman, Grisel Stott, Christina S., Shelbie Brown, Jody Zdinak, Karen White.
Not the Jenna Bowley you were looking for?
-
-
Jenna Bowley
Canada -
2niu.edu, isn.com2 +181599XXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial