Jenna Cortez Email & Phone Number

All-Source analyst responsible for conducting multi-layered research and analysis to aid in the development of intelligence products in support of special operations forces (SOF) units and the counter-weapons of mass destruction (CWMD)/emerging threats problem-set.Prepares and presents weekly intelligence briefs in addition to request for support (RFS) products for SOF customers.Conducts continuous research and maintains an awareness of current WMD and improvised threat technology and TTPs used by state and non-state human enemy networks.

Lead intelligence analyst deployed in support of Civil Affairs in Northwest Africa from November 2018 - April 2019.Analyzed, collated and produced intelligence products for Special Operations Command Forward - North & West Africa and interagency audiences to assist in the targeting process.Intelligence Analyst deployed from February 2018 - April 2018 to aid in set up of Civil Affairs Headquarters in support of Operation Inherent Resolve.Researched and analyzed information to brief senior-level DOD officials daily. Researched and cataloged pertinent intelligence information into data-bases to create solid foundation of social network analysis and drive future Civil Military Operations.

Responsible for running the University of Wisconsin - Milwaukee Journalism Department’s social media platforms and associated Media Milwaukee platforms.Responsibilities included content creation for Facebook and Twitter, scheduling posts, boosting content, client research, and interaction/metric assessment.

Handled all ticket information, luggage check-in, and flight changes.Exhausted various different extensions of company to provide out-of-the box solutions in order to effectively overcome complex situations and satisfy customer needs.Operated multiple systems that require basic-level coding to by-pass system flaws and meet customer needs.

Leading salesman in regards to phone and accessory revenue for the months of July, September, October, and November.Employed numerous marketing and sales strategies to expand customer base and store’s sphere of influence including cold calls, sampling and advertising.Lead employee on designing and implementing training programs in order to expose workersto different personalities and environments, teaching them to adapt and react to stressful and uncomfortable situations.

Responsible for professionally addressing constituent concerns through numerous channels of correspondence such as email and in-person town hall meetings.Lead intern responsible for crafting and reviewing constituent letters, press releases and statements regarding state-level policy and political platforms.

Youngest manager of two restaurant locations at the age of 16 years old.Managed and trained crews of 6+ personnel in all aspects to include sandwich making, customer service, routing deliveries, and sampling in support of marketing strategies.Delegated shift tasks to optimize performance and cleanliness resulting in multiple increased audit scores of 98 and above.

Master Of Arts - Ma, Global Security Studies (Cybersecurity), 3.93

Bachelor Of Arts - Ba, Political Science