Jenna Ebert Email & Phone Number

California, United States

Redwood City , Ca , Us

San Francisco, California, Us

San Francisco, California, Us

• Create and maintain a proactive engagement cadence with 250+ contacts across 10 enterprise vendor partners that spans across onboarding, early product adoption, goal planning and executing, and consistent use of our platform.• Plan and execute hundreds of onboarding calls with custom built follow-up plans to increase client product adoption• Develop and execute a plan to reach over 100% of monthly KPIs, achieving standing of highest performing CSM on the team to date• Provide suggestive strategies and solutions to optimize our customers’ ongoing use of the DocMatter platform• Constantly lean into the unknown and think on my feet in a space I was previously unfamiliar resulting in meaningful conversations with sales reps about their products and relationships with their doctors• Leverage data to track the success of adoption activities and lead regular reviews to evaluate progress compared to initial goals• Single-handedly managed all 20 vendor partners as the sole CSM for 2+ months

San Francisco, Ca, Us

Responsibilities include:-Proactively manage and organize a book of business with the intent of uncovering opportunities for renewal growth and up-sell in the small to medium business category -Structure and propose packaging and pricing tailored to each client's needs-Act as a consultant to clients to maximize their current products and align new products with new recruitment and branding goals-Leverage, explore and implement new strategies to best provide value to clients seeking counsel in employee engagement, recruiting and industry best practices-Plan and execute outreach at least 120 days in advance to foster relationship building and trust with clients -Run semi-annual business reviews and monthly check-in calls to aid clients with day to day issues and questions -Build discovery decks, proposals, pricing information, and industry data to provide clients with necessary information for renewal decisions-Learn the intricacies of salesforce, outreach, tableau, seismic, powerpoint, excel, and other heavily used applications -Plan and execute in person meetings throughout the year -Interview and help to train new hires & teammates

San Francisco, Ca, Us

Responsibilities include:- Reaching out to potential clients to assess the fit and feasibility of Glassdoor’s solutions- Continuously lead the team with positive energy, creative ideas, organize weekly trainings, and aid in leading team meetings- Lead weekly trainings for the SDR team, collaborate on creative approaches to target potential clients- Trained 5 total new team members in the Enterprise Tier while simultaneously being an individual contributor and holding a quota - Selected by SDR Leadership to represent the Mill Valley SDR team as sole SDR Council Member- Collaborate with Marketing on a weekly basis to discover new tactics to improve sales numbers and drive leads- Earned promotion to Enterprise outbound team after 3 months of employment- Attained 99% overall percentage to quota

San Francisco, Ca, Us

-Assisted in the management of 1,200 accounts in the enterprise tier.-Worked closely with 2 enterprise reps to aid them in outreach, selling, and organization of their books

Tucson, Arizona, Us

On the marketing/social media team for the University of Arizona Office of Admissions, I help acquire potential students through social media outreach. I work with a small team of interns to customize social media tailored to prospective students. I manage large social media channels with thousands of followers such as Twitter, Facebook, Instagram and Snapchat. I also generate photo and informational content specific to the University of Arizona.

San Mateo, Ca, Us

While working for Business-Software.com I learned how to create and format content for the website, edit and add content to the company's research reports, and build on-site product profiles to add to the product directory.I researched and created original blog posts for the Business-Software.com blog and developed other blog content as needed. In order to complete these tasks I learned how to code in HTML and format blog posts for our site. I worked on optimizing the site, updating content, and contributing to other marketing projects. I also provided ideas for and participated in landing page optimization efforts.I co-managed our social media sites and learned how to read analytics on Facebook, Twitter, LinkedIn, and Google+. I worked to further improve and progress user engagement -- an effort that resulted in a growth of the top four social channels by large percents. I was able to grow the following by an average of 6.9%, the social impressions by about 670% and the engagement level by about 800% across all four platforms, in six weeks.

Foster City, Ca, Us

I work seasonally for Edward's Everything Travel (previously known as Edward's Luggage) as a retail sales associate. My responsibilities include assisting in general housekeeping of the store and displaying products in an attractive manner, helping to coordinate the management of employees within the business, and networking with other retailers and distributors to assess best seasonal products.

Masters Degree & Multiple Subject Teaching Credential, Education

Bachelor'S Degree, Communication Major, Minors In Marketing And Creative Writing

Education record