Jenna Eckstein Email & Phone Number

Fargo, North Dakota, United States

The North Dakota State University Foundation is a 501(c)(3) organization which exists to maximize advocacy and philanthropy to support NDSU. As an Associate Director of Development, I utilize a comprehensive prospect management and research system to develop strategic plans for these prospects and document efforts to build enduring relationships that maximize philanthropy in support of NDSU and the College of Engineering.

Fargo, North Dakota Area

· Cultivate relationships and provide exceptional customer service to students and members of the facility· Strategically plan, manage, and implement simultaneous revenue generating fitness programs ranging from one day, annual events, to semester long programs· Collaborate with university deans, faculty, and support staff to create enriched student programming· Hire, train and supervise 70+ student and part-time employees· Build positive, engaging relationships with student and part-time staff to create a collaborative working and learning environment· Sell memberships and provide member support and education, continually providing further value· Sell personal training packages and fitness assessments as an upsell to membership sales· Develop and manage an annual, six-figure, departmental budget, including forecasting program revenue· Monitor progress towards revenue goals and track relevant data and details· Conduct market research and analyze market and industry trends annually· Reduced department staffing costs by 15.5% through efficient staffing restructuring.

Aberdeen, South Dakota

· Built enduring relationships with members during one-on-one coaching sessions· Contributed to successful product sales quarters by using a customer first approach and upselling often· Called prospective clients using a CRM and ensured follow-up activities and stewardship with each contact

Aberdeen, South Dakota, United States

St. Cloud, Mn

· Led community engagement and outreach programs, working with local businesses and corporate partners· Developed relationships with corporate partners, season ticket holders, and potential season ticket holders while working in the front office· Distributed promotional material to local business

Mankato, Minnesota, United States

· Built a strong client base with 95% repeat business and a roster of satisfied clients. · Designed custom exercise programs that enabled clients to achieve their fitness goals, prevent/reverse type 2 diabetes, reduce medication for depression, anxiety, and hypertension, and adopt an overall healthier lifestyle.· Developed relationships with prospective clients during routine office hours, often while educating members on various uses of gym equipment.

Mankato, Minnesota, United States

· Led group fitness classes to groups of up to 40 individuals ranging from first year college students to retired faculty and staff. Programmed and taught a variety of exercise programs including HIIT, Yoga, Strength and Conditioning, and Water Aerobics.

· Provided exceptional customer service to current and potential Campus Recreation members. · Answered phone calls, led tours and facilitated membership purchases.

· Worked closely with the Fitness Coordinator, assisting with various projects including the production of multiple campus wide events, such as 5K's, Indoor and Outdoor Triathlon's, and fitness boot camps.· Efficiently marketed all campus recreation programs across campus departments.· Led various strength and cardiovascular fitness assessments.· Developed goal driven, personalized exercise plans based on information provided by clients and fitness assessment results.

· Held a strong client base with a roster of satisfied clients. · Designed custom exercise programs that enabled clients to achieve their fitness goals, prevent/reverse type 2 diabetes, reduce medication for depression, anxiety, and hypertension, and adopt an overall healthier lifestyle.· Developed relationships with prospective clients during routine office hours, often while educating members on various uses of gym equipment and running routine fitness assessments.

Mankato, Mn

· Provided direct supervision to a team of six to eight employees. · Maintained safety and proper functions of all Campus Recreation Facilities, by ensuring all risk management and prevention policies and procedures were adhered to. · Offered friendly and helpful customer service.

Minnesota State University, Mankato

· Monitored all members using the Otto Recreation Facility. · Ensured safe and proper use of all campus recreation fitness equipment.· Developed and followed a strict preventative maintenance plan to ensure efficient productivity and cleanliness of Life Fitness, CORE Health and Fitness, True Fitness and Precor strength and cardio machines.

Minneapolis, Minnesota, United States

· Provided exceptional customer service. · Served as the initial point of contact for customers entering Target Field. Effectively created a warm and welcoming atmosphere, contributing to an overall positive customer experience. · Assisted customers in selecting game day tickets.

Mankato, Mn

· Provided exceptional customer service while promoting sales of Minnesota Vikings apparel and gear. · Served as the first point of contact for all attending Minnesota Vikings Training Camp. · Assisted customers in making retail purchases.

Mankato, Mn

· Provided exceptional customer service to customers of all ages. · Managed a variety of demands in a fast paced environment. · Worked as back up bar staff, on floor serving in bar and restaurant seating, concession stand attendant assistant, bowling league server and birthday party hostess.

Sandstone, Mn

· Led children of all ages through various activities during weekly, overnight camps. · Led a weekly bible study with a group of full time counselors.

Master'S Degree In Progress, Leadership In Physical Activity And Sport

Bachelor Of Science (Bs), Sport And Fitness Administration/Management, Minor In Entrepreneurship And Innovation

Activities and Societies: - Social Media Director, Sport Management Association - Sport Management Association - Integrated.