Jenna Erwin Email & Phone Number

Beaumont, Tx, Us

Beaumont, Tx, Us

Beaumont, Tx, Us

• Provides guidance and information to the students who are seeking opportunities in performing undergraduate research at Lamar University.• Serves as a liaison among undergraduate research students, faculty mentors, and OUR administration. • Develops contents for use on the webpages of Undergraduate Research, and provides updates to OUR pages.• Creates newsletters and flyers for communicating Undergraduate Research events and accomplishments to the broader university community.• Organizes and hosts undergraduate research conferences at Lamar University.• Manages and archives electronic documentations, including operational budgets, personnel action forms, and travel requests and reimbursements, pertinent to the operations of Undergraduate Research.• Manages the calendar of events and operations of the Office of Undergraduate Research, including the Director of OUR.• Applies professional written and verbal communication skills and be able to adapt communication style to suit different audiences.• Works closely with faculty and staff to accomplish undergraduate research objectives.• Provides administrative support, financial oversight and guidance related to undergraduate research as directed by OUR and ORSPA’s leadership.

Omaha, Nebraska, Us

• Conduct busines in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act and all other Federal, State, and Local Laws pertaining to Multi-Family Housing.• Complete all steps in the leasing and renewal process using outstanding sales and customer service techniques. • Stay informed of current rates, sizes, locations, and amenities of the property. • Develop positive working relationships with residents and coworkers to ensure that resident inquiries and complaints are addressed in a timely and satisfactory manner.• Schedule maintenance and on-site personnel.• Complete all necessary paperwork, reporting, and filing on an ongoing basis.

Washington, Dc, Us

• Supports over 400 members with daily needs – mail distribution, general questions & inquiries, welcoming guests• Tailors meaningful tours for prospective members• Properly onboards and offboards members• Develops and fosters professional relationships with members to ensure top customer service• Creates a collaborative environment & a strong sense of community for members• Updates Salesforce to include detailed notes of members’ business information• Assists City Lead to heighten brand awareness in the region• Supports City Lead in implementing sales strategies and reporting processes designed to optimizerevenue• Plans and executes creative, relevant and thoughtful events for members• Creates license agreements for new and existing members. • Manages office needs, orders inventory, and submits work order requests. • Basic IT support for members and community electronics.

Us

• Welcomed and engaged clients as they arrive to the Geek Squad counter.• Managed timing in order to keep appointment queue on target and in effort to maintain a positive experience for clients.• Actively listened to client’s description of the issue and asked appropriate questions in order to determine the best course of action.• Tested, troubleshot, and prepared products to be returned to the sales floor. • Prepared shipments for service and received returning units in a timely manner.

Richfield, Minnesota, Us

• Greeted customers in a timely manner while accurately processing transactions.• Kept up to date on store policies and provided information in order to determine best solutions for customer satisfaction.• Maintained a clean, well-organized work area • Maintained in-store pick up area for a quick and efficient transaction.

San Diego, Ca, Us

Works closely with the sponsored research development specialists to accurately enter proposal data into Banner database and assist with the set up and routing of renewal proposals. Assists in the preparation of hard-copy proposals and electronic file maintenance. Responsible for declining/withdrawing proposals as requested by analysts/development specialists. Works closely with grant specialist to provide support that includes budget entry, invoicing, preparing journal vouchers, expenditure review processing, and establishing, maintaining and liquidating encumbrances. Assist with award set up and preparing for closeout. Duties include acting as general point of contact for project personnel and Gateway visitors. Responsible for issuing parking passes, coordination of check pick up and distribution of mail. Responsible for the accurate scanning of documents to electronic files. Pickup and delivery of division documents to campus locations.

• Worked closely with Implementation Managers to identify clients’ needs and identify best practices.• Supervised project statuses and monitored schedules for all involved projects.• Effectively managed crisis solutions and time sensitive issues to client satisfaction. • Created production plans, work flows, and project schedules. • Identified risks within projects and set contingency plans into place before the project starts. • Conducted launch meetings, status meetings, and information gathering sessions with staff.• Delegated work to available resources in order to effectively follow schedules.• Observed similarities and differences among projects and suggested improvements to streamline development and delivery of projects.• Supported Editorial Managers with planning, production, and publication of exams and items.• Published online content, prepared art logs for release to the art department, and formated the layout and appearance of print documents for quality assurance.• Wrote items under the supervision of the Managing Editor according to specific state standards.• Created and used provided blueprints as a basis for assessment development. • Trained employees to use Core’s content management systems (i.e. NUA/LUA, Content Center, Assessment Center, Moodle).• Created work assignments for freelancers under the supervision of Managing Editors.• QA new assessment development programs and provided valuable feedback in order to create more efficient and functional tools.• Maintained JIRA tickets and resolved technical content issues.• Created “sample” exams by using prospective clients’ curriculum standards, then aligning the standards to existing items from item bank.

Raleigh, North Carolina, Us

• Collected, received and organized all incoming files and filed materials in the appropriate location as established by firm’s filing system. Managed electronic records of file traffic.• Retrieved files and file materials as requested using software program and off-site records, as well as, complied with a revolving retention schedule according to NC state regulations.• Maintained and ordered inventory for entire firm each week; also entrusted with company card asneeded.• Assisted in planning and organizing employee related activities.• Prepared mailing correspondence for the firm as well as summonses to be served.• Served as back up receptionist by answering and directing phone calls on a multi-line telephone,• Assisted current and future students with Criminal Justice departmental procedures.• Prepared class tests, handouts and other documents for department professors.• Greeted and announced visitors as necessary, and addressing other incoming traffic on an as needed basis.

West Trenton, Nj, Us

• Organized student files, correspondence and curriculum while maintaining confidentiality.• Assisted current and future students with Criminal Justice departmental procedures.• Prepared class tests, handouts and other documents for department professors.

Bachelor Of Arts (B.A.), Criminal Justice/Legal Studies

Master Of Science - Ms