Jenna Evanson Email & Phone Number

Peoria, Arizona, United States

Newport News, Virginia, United States

As a Volunteer Court Appointed Special Advocate, I facilitate comprehensive assessments of children's needs, ensuring a holistic understanding of their situations. I engage with a diverse network of individuals, including family members, healthcare professionals, and service providers, to gather crucial information for thorough case analysis. I synthesize data from multiple sources to craft detailed court reports that significantly impact child welfare decisions, prioritizing impartial recommendations.KEY ACCOMPLISHMENTS:Identified and addressed unmet needs of children by conducting thorough evaluations and coordinating with relevant parties.Composed and submitted objective court reports, contributing to informed judicial decisions for child welfare.Championed mental health support and trauma-informed care by advocating for resources to aid in child recovery.Facilitated communication between caseworkers, healthcare providers, and legal representatives for a unified approach to a child's case.

Hampton, Virginia, United States

I foster partnerships with healthcare professionals in the Hampton Roads community to promote mental health awareness and highlight the therapeutic advantages of massage. I am dedicated to developing and executing comprehensive marketing strategies across online, in-person, and print mediums to enhance visibility and attract clients.I maintain meticulous client records, including intake forms and treatment notes, ensuring strict privacy and compliance with regulations. Managing all aspects of business operations is a key responsibility, from accounting to daily cash flow tracking and analyzing key performance indicators.In addition, I lead the development of personalized treatment plans, ensuring each client receives tailored care that contributes to their overall health and satisfaction.KEY ACCOMPLISHMENTSLaunched and grew successful massage therapy business by demonstrating entrepreneurial drive and business acumen.Drove health and wellness education through one-on-one and group interactions by highlighting benefits of massage therapy.Conceived and implemented targeted marketing campaigns, contributing to business visibility and client acquisition.Established foundation for consistent operations and client service by designing and enforcing business policies.Upheld high standards of data management and confidentiality by organizing and preserving business and health records.

Newport News, Virginia, United States

I managed a high volume of customer interactions, handling over 70 calls within a six-hour shift, with an average call duration of less than six minutes. My responsibilities included facilitating new service setups, transfers, and terminations to ensure both customer satisfaction and operational efficiency. I also developed and maintained customer service protocols aimed at streamlining processes and enhancing overall service delivery standards.KEY ACCOMPLISHMENTS:Provided comprehensive support by establishing payment plans and reconnecting services.Directed customers to financial assistance resources, contributing to a reduction in account disconnections.Streamlined customer service process, resulting in efficient setup, transfer, and termination of services for a high volume of calls.Enhanced customer support during challenging times by connecting customers with critical financial assistance information.

Williston, North Dakota

Validate DOT equipment is roadworthy and have proper safety equipment. Mentor and provide guidance to employees towards the best or safety practice. Train employees on standards and regulations. Ensure all safety equipment meets required standards. ▪ Perform and assist employees on monthly and quarterly vehicle inspections on over 20 DOT vehicles▪ Conduct Monthly safety meetings training on HSE policies and safety topics

Williston, North Dakota

I streamlined uniform procurement for WISCO, achieving substantial cost savings. My role encompassed managing accounts payable processes, including generating purchase orders and coordinating with vendors to ensure timely invoice payments and program currency maintenance. I conducted thorough investigations into workplace incidents, identifying root causes and proposing corrective actions to mitigate employee injuries and equipment damage.Additionally, I authored essential company documents and policies, establishing robust tracking systems for expenses and employee information. Ensuring DOT compliance for company drivers was integral to my responsibilities, involving the creation and meticulous maintenance of driver records and other vital documentation from inception.KEY ACCOMPLISHMENTS:Realized $23K+ in savings through effective management of company uniform procurement.Resolved accounts payable backlog by securing up-to-date financial operations.Reduced workplace incidents through detailed investigations and actionable recommendations.

Williston, Nd

Improved efficiency and payment timelines by expediting the processing of Bills of Lading for oil sales.Managed substantial cash transactions, handling up to $22,292 per till per shift, and effectively processed orders for a diverse clientele, averaging 300+ customers daily.

Williston, North Dakota

Monitored delivery timelines of six publications which included; newspapers via USPS and E-edition as well as ensured accurate records. Optimized customer service via in-person, telephone and email correspondence as well as communicated necessary information to upper management.▪ Managed independent contractors performing in town routes and motor routes delivering approximately 4,500 papers with in the region.▪ Passed annual audits via proper planning, delivering and filing necessary reports for employee records, postal requirements, and additional information. ▪ Governed nearly $1,300 in daily deposits from automatic payments received, prepayment on subscriptions and Newspapers for Education donations. ▪ Generated more than $5,000 in donations a year derived from initiating fundraisers for Newspapers in Education. ▪ Computed and processed payroll of more than $8,500 per month. ▪ Interviewed and coordinated new employee on-boarding for various positions as mailroom, customer service representatives, and independent contractors. ▪ Improved customer base by approximately 2% from previous year on a local and national level through marketing and sales of the publications to both customers and vendors.▪ Supervised seven mailroom employees and up to 60 independent contractors, coordinated work and schedule requirements.

Norfolk, Virginia Area

Enhanced compliance and safety by auditing secondary mechanical system logs of the reactor plant.Bolstered watch stander proficiency and supported mission readiness by providing expert training to 10+ sailors in operation and maintenance of naval nuclear reactors.• Received academic training in the areas of reactor safety requirements; chemistry and radiological controls; mechanical, electrical, and reactor control systems; health physics standards; reactor safety systems manipulations; physics with emphasis on electromagnetism, atomic physics, nuclear physics, and heat transfer and fluid flow; nuclear reactor engineering fundamentals; radiation protection technology; general chemistry and principles of materials; hydraulic systems; applied thermodynamics; power plant systems; basic electricity/electronics; algebra and trigonometry; disciplined engineering operation with integral safety consciousness; and blueprint reading and design.Wrote system maintenance and testing documents to include all required quality assurance documentation, including but not limited to development of testing procedures for new and replaced equipment; procurement of required replacement parts; performance of routine operation surveillance; and in-depth technical training in the areas of nuclear theory, control system operations, electrical power supply operation, and plant operation procedures.

Master'S Degree, Social Work

Associate'S Degree, Massage Therapy/Therapeutic Massage

Bachelor Of Science - Bs, Accounting

Bachelor'S Degree, Community Health Education

Master Of Business Administration - Mba