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Jenna Fox is a Senior Customer Success Manager at Kinaxis. She possess expertise in auditing, powerpoint, sap, accounting, corporate communications and 15 more skills.
Kinaxis
View- Website:
- kinaxis.com
- Employees:
- 2111
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Senior Customer Success ManagerKinaxisPhiladelphia, Pa, Us -
Enterprise Customer Success ManagerSamsara Jan 2022 - PresentSan Francisco, California, Us -
Senior Customer Success ManagerBlue Yonder Oct 2021 - Jan 2022Scottsdale, Arizona, Us• Acted as the liaison between customers and Blue Yonder by surfacing customer desires and issues in order to drive visibility and action• Recognized customer pain points and needs through routine collaboration aligning with potential opportunities that drove additional value • Ran Executive Business Reviews with customers' executive-level stakeholders to exchange business updates, demonstrate value achieved, and align on approaches to drive additional value -
Customer Success ManagerBlue Yonder Feb 2019 - Oct 2021Scottsdale, Arizona, Us -
Customer Success ManagerCastlight Health May 2017 - Feb 2019San Francisco, California, Us• Developed and executed on quarterly account plans for customers, including tactics to promote engagement with the solution to ultimately drive return on investment, customer satisfaction, and improved net promoter score• Led renewal strategy and customer contract negotiations • Responsible for recognizing customer pain points and needs through routine collaboration aligning with opportunities that drove additional value • Partnered with product teams to evolve the delivery model and product roadmap for a newly-shaped product offering and support processes -
Inside Sales RepresentativeCastlight Health Jan 2016 - May 2017San Francisco, California, Us• Partnered with three Regional Sales Managers to strategize and generate business with companies of 2,000+ employees in respective sales territories• Researched, identified, and connected with C-level, VP level, and other organizational decision makers to identify HR-related challenges and sell the benefits of Castlight Health’s solution • Participated in introductory calls to discuss HR priorities and challenges, highlight Castlight Health’s capabilities, determine potential alignment, and agree upon next steps • Assisted Regional Sales Managers with generating prospect interest and progressing the introductory call to a platform demonstration -
Account Manager - Healthcare ServicesTeksystems Apr 2015 - Jan 2016Hanover, Md, UsAs an Account Manager for TEKsystems, I was responsible for building client relationships, understanding the local labor markets, and consulting with clients. I specialized in application services, specifically within Healthcare Services.• Supported the healthcare IT services division by promoting IT services and staff augmentation to hospitals, insurance companies, and healthcare IT organizations at a local level• Built new relationships with Managers, Directors, VP, and Executive-level leadership in order to understand how IT can add value to potential and existing clients’ businesses by increasing productivity, cutting operating costs, and increasing overall revenue• Understood clients’ technical requirements, company culture, procurement processes, and employee value propositions in order to provide the most relevant talent• Provided top technical talent by obtaining position requirements and overseeing the completion of quality screening procedures• Collaborated with clients to create effective retention strategies and aid in the retention of consultants -
Technical Recruiter - Ui/Ux Design & DevelopmentTeksystems May 2014 - Apr 2015Hanover, Md, UsAs a Recruiter for TEKsystems, I was responsible for building consultant relationships, understanding the local employment market and market trends, and consulting with technical candidates to help them advance their long-term careers. I specifically specialized in placing applications professionals on engagements aligned with their skills, goals and interests within the IT industry. • Developed recruiting strategies designed to identify qualified candidates through various tools • Evaluated the strengths and weaknesses of candidates through screening and interviews • Negotiated wages, benefits, and other terms and conditions of employment with candidates • Oversaw pre-employment steps including reference checks and background/drug tests • Managed contract employees while on assignment • Worked with TEKsystems Account Managers to identify top accounts and target skill sets • Maintained relationships with industry contacts to gain industry knowledge and get referrals -
Internal AuditorForestar Group Inc. May 2013 - Dec 2013• Conducted and documented internal audits in accordance with audit programs in order to determine compliance with company policies, procedures, laws, and regulations• Conducted walkthroughs with management in order to identify key controls and gain an understanding of the company’s control structure • Performed Sarbanes-Oxley testing on behalf of management in order to determine compliance with identified key controls • Reported identified design and operating deficiencies over key controls to members of management • Participated in the creation of key controls related to the company’s new oil and gas operating business segment• Assisted external auditors in the execution of external audits
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Audit AssociateCohnreznick Llp Sep 2010 - May 2013New York, New York, Us• Performed audit, review, and compilation services for various middle-market companies, primarily in the homebuilding, renewable energy, construction and real estate markets• Performed full scope and limited scope audits of 401(k) and 403(b) employee benefit plans • Utilized preliminary trial balances to form audit plans, request necessary documents from the clients and address audit steps to be performed • Performed fraud inquiries in conjunction with risk assessment analysis to plan substantive and analytical audit procedures over audit areas • Performed preliminary analytics during interim fieldwork to build expectations for year-end audit• Provided necessary adjustments and recommendations to clients based upon detected areas of misstatement • Drafted US GAAP and Income Tax Basis Financial Statements and related disclosures • Prepared consolidated US GAAP financial statements requiring the consolidation of 11 homebuilding, land development and commercial real estate entities for a client generating approximately $30 million in consolidated revenues each year • Supervised and provided coaching and necessary feedback to new associates while managing client expectations and meeting deadlines• Assisted with college campus recruiting efforts annually by attending job fairs, pre-interview receptions and interview sessions -
Internal Audit Department Program InternStanley Black & Decker , Inc. Jun 2009 - Aug 2009New Britain, Ct, UsPerformed internal control testing to ensure compliance with corporate policies, procedures, and regulatory requirements Evaluated controls and risks related to various business line processes, including human resources, fixed assets, sales and accounts receivable Followed transactions from origination through the company's processes in SAP and PeopleSoft utilizing observation and re-performance of controls Drafted reports identifying control weaknesses and procedural recommendations for management review Presented internal audit findings in face-to-face meetings with departmental managers in various Stanley Black & Decker locations
Jenna Fox Skills
Jenna Fox Education Details
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University Of MarylandAccounting
Frequently Asked Questions about Jenna Fox
What company does Jenna Fox work for?
Jenna Fox works for Kinaxis
What is Jenna Fox's role at the current company?
Jenna Fox's current role is Senior Customer Success Manager.
What is Jenna Fox's email address?
Jenna Fox's email address is je****@****ail.com
What schools did Jenna Fox attend?
Jenna Fox attended University Of Maryland.
What skills is Jenna Fox known for?
Jenna Fox has skills like Auditing, Powerpoint, Sap, Accounting, Corporate Communications, Outlook, Financial Accounting, Microsoft Office, Microsoft Word, Microsoft Excel, Temporary Placement, Internal Controls.
Who are Jenna Fox's colleagues?
Jenna Fox's colleagues are Sahil Saroop, James Rudd, Petra Stracey Gms-T®, Cerc Relocation Specialist, Mohammed Faisal Anwar, Dinesh Purushothaman, David Zak, Melanie Clarke.
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