Manage the sale and development of MC&A events and programs through lead generation, sales, client site inspections, program scope and budget development, and project approval. Manage these processes in conjunction with the Operations team and continue to support programs through completion.Manage the sales and business development aspects of MC&A programs and events in assigned location/regionResponsible for contributing to the company’s local sales growth and achievement of financial goalsSpearhead local partnership development with suppliers and partnersClosely collaborate with National Sales team members on incoming RFPs, proposal development, client site inspections, assist to define program scope and budget development, secure the business and lead project approvalEnsure that MC&A service and product offerings correspond to the latest local development and are in line with the trends and demands of our clientsManage these processes in conjunction with the Sales, Creative Services, and Operations teams and continue to support the programs through completionWork with the Sales and Regional Management team to develop and meet sales objectivesWork independently, research, maintain existing relationships and generate new business relations at target hotelsDevelop new business from various verticals (third party, corporate, and association accounts) through research (i.e. convention calendar), trade show marketing and coverage, CVB initiatives, local networking events, and industry relationships with emphasis on growing the local marketPrepare program proposals and budgets to meet client specifications and ensure that timelines are metWork closely with Account Coordinator and Program Manager to ensure vendor, venue, and staff selection meets or exceeds client’s expectations and negotiations positively contribute to company’s profit goalsOversee budget proposals prior to client submission

Serve as the main, day-to-day representative of Imprint Group in the Imprint Events Orlando office ensuring standard procedures are being implemented and followed, assist the General Manager with organizational development and documentation across company offices and departments with a special focus on Imprint Events Florida, assist the General Manager with document management, storage and modification of policies and procedures, especially as it related to the Imprint Events Florida office, works with the General Manager to identify areas of efficiencies and opportunities in the Imprint Events Florida office and coordinates with the other Imprint offices as needed or appropriate, services key clients through proposal creation and costing as needed, serves as operations manager lead in Florida office, operating programs as assigned and managing Florida operations managers and coordinators as they are hired, maintain relationship with vendors and venues, achieve targeted profits for assigned programs determined by final cost sheet, establish/maintain positive relationships with customers and vendors, select/contract with suppliers and guides for program operations, create an accurate deposit invoice, train operations managers and coordinators

Manage, maintain and grow client accounts through the successful operation of a program while maintaining profit margin, achieve targeted profits for assigned programs determined by final cost sheet, establish/maintain positive relationships with customers and vendors, select/contract with suppliers and guides for program operations, oversee guides and staff to maintain their commitment to superior client service, create an accurate deposit invoice, project a professional appearance and demeanor, follow through on details of all projects in accordance with deadlines, book/confirm event staff, inform event staff of all necessary program elements, supervise onsite event staff, book all required vendor services, communicate client needs and expectations to vendors, review supplier bills for accuracy, maintain relationship with vendors and venues.

Executes all aspects of the written sales agreement and corresponding arrangements between the hotel and customer the meeting or event, acts as liaison between the customer and the hotel by directing each department within the hotel as to their specific role in the on-site convention, maximizes revenues through effective up-selling of products and services, promotes services for future group business, provides direction and supervision to affected departments and team members during execution of meeting and/or event.

Corporate Market- 10+ rooms - Florida 51+ rooms - Georgia, Alabama, North Carolina, South Carolina, Tennessee, Mississippi, Louisiana Pursue leads and existing accounts through telephone solicitation, outside sales calls, site inspections and written communication, attend tradeshows, community events, and industry meetings against assigned markets, utilize sales savvy and hospitality expertise to develop and maintain knowledge of market trends, competition and customers, ensure all sales agreements and function contracts entered into with the clients are communicated to other departments to assure guest satisfaction, assist and work with the Director of Sales and Marketing in successful achievement and implementation of sales activities to the Sales Marketing Plan, maximize use of all available hotel space to generate food and beverage revenues, exceed client satisfaction by anticipating problems and needs and delivering high levels of service.

Pursue leads and existing accounts through telephone solicitation, outside sales calls, site inspections and written communication, attend tradeshows, community events, and industry meetings against assigned markets, utilize sales savvy and hospitality expertise to develop and maintain knowledge of market trends, competition and customers, ensure all sales agreements and function contracts entered into with the clients are communicated to other departments to assure guest satisfaction, assist and work with the Director of Catering / Convention Services in successful achievement and implementation of sales activities to the Catering Sales Marketing Plan, maximize use of all available hotel space to generate food and beverage revenues, exceed client satisfaction by anticipating problems and needs and delivering high levels of service, book approximately $325K per year in catering events. Booked 126% of my annual goal for 2016. Booked 153% of my annual goal for 2017

Create proposals for potential future groups, finalize all details for in house groups, write contracts for upcoming groups, create Banquet Event Orders for all groups with Food and Beverage, service all groups, network for prospecting business at local area events, design and develop creative events, respond to incoming catering or small meeting opportunities, works with the Food and Beverage team to develop the best menus and packages for guests, executes and supports Starwood’s Brand Standards

Promote hotel concierge program, provide assistance with managing referral program, provide direct support in planning and executing annual concierge event, Assist in coordinating onsite and offsite events, assist with contract and proposal preparation, Opening Manager.

Greek guests, check them in, answer phones, lend out equipment

Created restaurant proposals, found restaurant venues for clients, researched transportation quotes, advanced restaurants

Registered attendees, stuffed attendee bags, managed appointment scheduling for Ride-n-Drive event, pre-conference assistance and event setup, maintained exhibitor relations, managed directional signage to concurrent conference functions