Jenna Ganje Email and Phone Number

Matching authorized drivers to available shipments and coordinate trucks to ensure cargo transported arrives at the desired destination intact and on time. Communicated with customers regarding available shipments. Compile available truck list to distribute to brokers, customers and team members 2x/dayAccept customer loadsPreplan and assign future available shipments. Track shipments to ensure the driver meets scheduled appointmentsCommunicate any delays in freight to the operations team and the freight customer. Communicate with the operations team to move freight effectively and accommodate driver and customer needs. Ener driver time off requests, after confirming day off availabilityRequest appointmentsProvide freight customers any requested informationMinimize driver dwell and deadhead miles while maximizing truck and trailer utilization. Take after hours calls and respond to emails/texts/teams messages as necessary to support the designated after hours staff. Reviewed routes and weather conditions and adjusted plans to meet customer requirements and ensure driver and equipment safety.Monitored dispatch board and adjusted priorities regularly based on needs.

Supervised Driver dispatching, route planning and vehicle tracking for a fleet of over 50drivers. Booked customer and broker freight to maximize driver miles and productivity. Reviewed routes and weather conditions and adjusted plans to meet customer requirements and ensure driver and equipment safety.Reported delays, accidents or other traffic and transportation situations. Monitored dispatch board and adjusted priorities regularly based on needs.Earned a reputation for good attendance and hard work. Improved operations efficiency by working with team members and customers to find workable solutions. Provided excellent service and attention to customers when face- to face or through phone conversations. Took after hours calls as needed.

Communicated with a set group of drivers daily to ensure their needs were being met. Communicated with the customer account managers regarding the needs of the driver vs. the needs of the customer. Checked hours of service for drivers to be certain they were operating legally and efficiently .Sent drivers new load information, including routing and fuel stops. Communicated with the maintenance department about equipment repair needs and with drivers and account managers to ensure best service and fastest turn around.Entered driver time off requests. Generated various weekly and daily reports to be given to direct supervisor. Responded to after hours calls and emails as needed.