Jenna Gerda Email & Phone Number

Cleveland/Akron, Ohio Area

Cleveland, Ohio

Macedonia, Ohio

•Coordinated, reviewed and processed all Owner and Client Controlled Insurance Program (OCIP/CCIP) submissions, ensuring proper enrollments for active projects. • Requested and distributed certificates of insurance for General Liability, Workers Compensation, Umbrella, Property/landlord and Automobile lines of coverage. • Reviewed subcontractor insurance, ensuring that contractual requirements for policies, limits and endorsements are met.• Prepared monthly Risk Management reports.• Served as point of contact with insurance brokers regarding inquiries on COI's, coverage, completion of forms and applications.• Identified Risk percentages for skilled trades requested by Field offices, General managers and Area managers• Managed all policy and legal invoicing payment processing.Key Specialties:Risk Management | Project Coordinator | Construction Coordinator | Project Manager | Administrative | Insurance | Coordinator | General Insurance | Insurance | OCIP | CCIP | Owner Controlled Insurance Program | Client Controlled Insurance Program | Certificate of Insurance | OSHA 10 | Training | Customer Service | Client Relations | Workers Compensation | Microsoft Excel | Microsoft Word | Working with Brokers | General Liability | Auto | Umbrella Liability | Property Insurance | Legal Invoicing | Policy Invoicing | Policies | Renewals | Endorsements | Claims |

Hudson, Ohio

• Receive and analyze a monthly summary of open and closed accounts.• Review all assigned account delinquencies and account activity to ensure timely and accurate payments from appropriate payers. • Organize monthly team meetings (in person or by email correspondence) • Record/implement team suggestions to improve productivity.• Communicate with Managed Care Organizations, governmental and third party payers. • Manage high dollar accounts for prompt resolution• Maintain staff and client goodwill for the reputation and image of the hospital system served.Key Specialties:Insurance | General Insurance | Workers Compensation | Microsoft Excel | Microsoft Word | Account Maintenance | Policies | Account Renewals | Delinquencies | Collections | Training |

Fairview Park, Ohio

• Provide commercial lines support in maintaining, expanding and servicing accounts. • Prepare and process binders of insurance, policies, endorsements, certificates of insurance, audits, and cancellations• Maintain records and data which may include entering into databases/servers, developing tracking systems/spreadsheets, setting up files, etc. • Review applications at policy issuance to confirm policy accurately reflects quoted coverage.• Conduct pre-underwriting analysis to support General Liability and Property submissions.• Assist account management staff with processing invoices and endorsements.• Review loss history and providing verbal and/or written recommendations.• Order loss runs from various carriers or obtain them from the carrier website• Developing service plans for the policy year for each client.Key Specialties:Property Claims | Administrative | Insurance | General Insurance | Certificate of Insurance | Customer Service | Workers Compensation | Microsoft Excel | Microsoft Word | Working with Brokers | General Liability | Auto | Umbrella Liability | Catastrophic Claims | Invoicing | Policies | Renewals | Endorsements | Account Management | Loss Reporting | Spreadsheets |

Independence, Ohio, United States

• Reviewed submissions for completeness to provide an indication or quote• Provided follow up between agencies, brokers and underwriters to request additional information to support the submission request.• Conducted pre-underwriting analysis to support healthcare submissions• Provided broad administrative support to the office, including frontline customer service to brokers/agents.• Prepared and distributed loss runs to brokers or agents• Assisted account management staff with processing invoices• Actively participated in team discussions and problem solving.Key Specialties:Underwriting Assistant | Insurance | Customer Service | Client Relations | Microsoft Excel | Microsoft Word | Working with Brokers | Policies | Renewals | Endorsements | Administrative |

Richfield, Oh

Workers Compensation Claims Representative (07/2012-03/2015) National Interstate Insurance Company,Richfield, Ohio• Sort, deliver, and file mail• Contacted billing offices to request bills and ensure a W-9 is on file.• Send correspondence including contact letters to claimants and attorneys.• Provided assistance over the phone regarding billing and status of a claim.• Processed medical bills and correspondence.• Gathered claim information over the phone and add to SharePoint database.• Maintained a workflow diary of daily tasks required for completion.• Assisted adjusters with filing and claimant phone calls.Key Specialties:Workers Compensation Claims | Insurance | General Insurance | Insurance | Customer Service | Workers Compensation | Microsoft Excel | Microsoft Word | Working with Adjusters | Invoicing | Policies | Renewals | Share Point | W-9 | Attorneys | Legal | Medical Claims | Workflow Management |

Associate’S Degree, Business Administration And Management, General

Certificate, Health Unit Coordinator (Huc)

A Health Unit Coordinator (HUC) is an essential member of a healthcare team with nonclinical responsibilities who manages all nonclinical.

High School Diploma