• Manage Tier 1 World Wide account, establishing effective partnerships helping to ensure account growth with respect to roadmap targets• First point of escalation for customer and sales, coordinate with internal and external teams to expeditiously problem solve issues • Provide strategic leadership and direction to regional Customer Order Management team, ensuring 24hr coverage of customer account• Work closely with marketing and quality teams on communication of PCN, EOL and roadmap shared with the customer• Collaborate with BU, Demand Planning and Sales team on strategic AOP, revenue and supply planning forecasts • Synergistically work with internal TCM, POM and FAE teams on NPI program planning and pilot build releases from first article through to mass production release, ensuring that customer schedules and requirements are met• Provide management and sales with weekly revenue tracking updates, providing tactical analysis identifying potential gaps to customer quarterly revenue targets and provide strategic recommendations to close gap• Work closely with customer and internal planning teams reviewing customer forecast demand and loading requirements for 12 WW VMI locations, to ensure smooth flow of material to meet production schedule and buffer requirements. • Manage end of qtr VMI inventory levels to targets• Project lead on EDI implementation of commit and ASN loadings into customer e2Open planning system enabling real-time, automatic data exchange• Conduct weekly reviews with customer GSM reviewing monthly target requirements, current backlog, LTB and LTP, quality updates and special project statuses • Work with logistics to secure EUS from customer and setup pre-registration to process for export permit of material with ECCN 5A002 classification • Manage worldwide FW upgrade plans with FAE, customer, supply, replacements• Host Weekly/Biweekly Internal Collaboration Calls/F2F meetings with Cross functional representatives

* Oversee all production planning activities including wafer release, probe, bump, assembly and test releases, material planning, capacity planning, warehouse management and logistics management.* Manage material purchases highlighting delivery or service issues from subcontractors, making adjustments based on forecast an revenue plan changes* responsible for inventory management and reconciliation* conduct quarterly inventory MRB reviews, execute all associated material reserve, scrap and dispositions* VMI hub management, review of customer demand and ship in loading to ensure smooth flow of materials to meet production schedules and buffer requirements* Insure new product supply plans align with critical customer sampling schedules* work closely with worldwide engineering and subcontractor teams to ensure test coverage requirements and sampling schedules successfully met critical customer sampling windows* work closely with nominated brokers/freight forwarders to ensure that all shipments meet aggressive CT requirements and competitive pricing

• Performed Quarterly Business review with customers• VMI Hub setup, implementation and management • Company inventory tracking at vendor factory locations• Sales Commission and SPIF tracking for all sales agents • Provided revenue numbers to executive staff on a weekly basis• Singlehandedly supported 5 tier one customers worldwide• Supported entire international customer base from $0 to $24mil per year sales• Core team member in the creation, implementation and integration roll out of our sales order system and operations (FSM) system• Purchase order processing and tracking from receipt of purchase order to shipment of product

* Escrow transaction coordination, maintenance of website listings, coordinate open houses, showing appointments, inspections appointments, REIL listings input.* Account Payables for 4 Offices, Commission Check issuing and transaction tracking for over 150 agents.* Document filing, review, faxing, mailing, and notarizing when needed.