Jenna Jutzi Email and Phone Number

- Supports and educates families entering into core clinical services Builds strong relationships and acts as the point person for families as they navigate core clinical services -Actively listens to families to provide family-centered, solution-focused care-Finds resources and service providers for families -Helps families complete reconciliation and funding documentation-Keeps up to date with the changes in the Ontario Autism Program and communicates changes clearly to families -Problem solves with team members -Attends regional events and networks with families supported by Autism Ontario

• Problem-solves with the leadership team to work toward quality improvement• Works closely with the finance team to support clients with budgeting and service fees • Manages organizational change by tactfully communicating with staff and clients • Liaise with community partners to learn best practices and support clients • Delivers high-quality customer service and develops strong relationships with clients

- Provided speech and language therapy to individuals and groups to pediatric and school years clientele, in consultation with supervising Speech Language Pathologist - Managed a large caseload and built a strong rapport with the interdisciplinary team - Empowered parents/caregivers to take an active role in children’s speech/language intervention by providing concrete, clear strategies - Documented progress of clients during therapy sessions and prepared written progress notes after session - Exercised professional judgment to identify inappropriate client behaviours and utilize strategies to manage undesired behaviours in session - Mentored new employees through the KidsAbility mentorship program - Ran weekly screening clinic with the purpose of flagging newborns for hearing impairments

- Provided speech and language therapy to adults with stroke and brain injury under the supervision of Speech Language Pathologist - Taught family/caregivers about communication post-stroke, and provided strategies to help support communication - Accurately documented progress of clients during therapy sessions and prepares written progress notes after session- Created and developed therapy material as needed- Navigated dynamic hospital setting

- Worked in Augmentative and Alternative Communication (AAC) clinic to provide communication books, and high-tech devices to help clients communicate - Trained inpatients and outpatients alongside their communication facilitators to use Augmentative and Alternative Communication systems - Facilitated communication groups held weekly for clientele with the goal of encouraging clients to use AAC system - Problem solved with SLP to determine communication intervention appropriate for the needs of the client - Provided in-services for nurses and hospital personnel about patient’s communication needs and AAC system -Fostered a positive learning environment for CDA students and volunteers by assisting with preparation for sessions, observing their sessions and providing concrete feedback