Jenna Kaye Email & Phone Number

Havering, Greater London, United Kingdom

- Independently managing a demanding active caseload - Co-ordinating EHC Needs Assessments- Responsible for ‘move-ins’ - pupils moving into LA - Attendance and support at Annual Reviews- Amending EHC Plans in partnership with families, settings and professionals - Preparing cases for Multi-Agency and Complex Case Panels - Providing an excellent service to all families/settings/professionals - Multi-agency working - Flagging safeguarding concerns / referring families onto appropriate services- Project managing, whilst simultaneously managing demanding day-to-day responsibilities - Confident in overseeing phased transfer processes, whilst supporting families, settings and Social Care colleagues during transitional years - Expert in training and upskilling colleagues - Collaborative team member, always using my knowledge and experience to support, guide and train colleagues in all areas of the role

Romford, United Kingdom

I expertly led business support for SEN, as the first point of contact to customers and colleagues, whilst aiding the team to meet their statutory deadlines.- Project management: led and oversaw the improvement of statutory processes, local processes and systems. Main contact for the coordination and minuting of the LA’s EHC Multi-Agency and Complex Case Decision-Making Panels;- Attention to detail: exceptional at working with key dates, times and handling and sharing vulnerable young people’s confidential data, in accordance with GDPR laws. Team lead for all Freedom of Information (FOI) Requests and dependable for data management and statistics for internal and external customers;- Adaptable: frequently provided administrative cover for Havering’s Youth Offending Services (YOS). Robust and competent employee, confident in supporting vulnerable young people and assisting a team of up to 15 independently face-to-face, with minimal upskilling and training.

Bachelor’S Degree, Journalism

During my degree, I also began studying towards my National Council for the Training of Journalists (NCTJ) Level 3 Diploma in Journalism..

A Levels, English Language, Sociology And Film Studies

10 Gcse'S

Activities and Societies: Gifted & Talented pupil, volunteer at open days, member of the Girls’ Football Team, Rounders Team, Drama Club.