Jenna Mackin Email and Phone Number

Head of membership department responsible for leading the membership staff, managing budget, and improving retention and sales rates.

Create relationships with new members to grow membership revenues. The liaison between management and customers to resolve complaints/increase satisfaction.

Maintain and update web pages and databases including trained storm spotters, flash flood hotspots, and StormReady; Coordinated phone calls and damage/injury reports during severe weather events, including the March 2, 2012 tornado outbreak. Updated the EF Kit Guide for damage surveys. Organized the open house for the 140th anniversary for NWS Louisville.Created a historical weather poster and presented it at the NWA conference in August 2011 (http://www.crh.noaa.gov/images/lmk/pdf/flashfloodposter.pdf). Created a poster on the March 2, 2012, EF4 tornado.