Jenna Mueller Email & Phone Number

North Las Vegas, Nv

North Las Vegas, Nevada, United States

North Las Vegas, Nevada, United States

Acts as the general public customer service representative for the Records Department, to include receiving and recording payments and fees. Answers telephones and provides general information about office operations. Explains and clarifies procedures related to the filing and retrieval of records. Assists the public with department processes without offering legal advice.Composes office correspondence and return letters, processes incoming mail.Performs a wide range of administrative duties in support of the Police Department and Detective Bureau.Applies rigorous department methods, policies and procedures to maintain a complex system of reports and records across multiple databases and hard files. Searches for and retrieves records to fulfill requests from the general public, insurance agencies, law firms and other government agencies. Redacts and disseminates police records in accordance with applicable NRS codes, maintains strict confidentiality standards. Assembles record packets by printing and preparing investigative reports, witness statements and photo evidence as applicable.Completes SCOPE requests for background investigations for civilians, law offices and government agencies.Performs electronic entry of investigative reports, arrest records, witness statements, toxicology results and all other supplemental documents. Processes and files incoming reports and attachments submitted by police officers and detectives. Reads for completeness and accuracy.Analyzes system logs to ensure proper documentation and database entry of stolen and recovered vehicles, firearms and missing persons. Confirms Municipal Court and Justice Court warrants. Provides Warrant Clerks with confirmed files to be cleared.Processes felon/offender registrations and ensures that they are in compliance with state and local laws.Enters incoming arrest information into regional database. Updates arrest entries with final court disposition as required.

Las Vegas, Nevada Area

- Works in close communication with clients in assigned region to manage financial operational tasks- Addresses financial performance concerns/issues and develops goals for financial improvement with operations management- Advises management regarding assigned areas of responsibility- Develops positive client relationships with operational staff to promote better communication, more effective training and a more efficient workflow- Analyzes weekly accounts payable and intercompany credit/debit reports for financial variance- Researches pricing fluctuations to determine if the company has suffered losses due to incorrect pricing Performs monthly detailed audit analysis of branch transactions to identify variance issues- Works with the branch to resolve disputes with vendors over debit/credit issues- Researches accounts payable and intercompany transactions to confirm valuation and inventory impact- Developed a macro to reduce department time spent on large dollar variances, saving dozens of hours of worktime per month and enhancing visibility of backup documentation processes

Newport News, Va

- Cultivated relationships with vendor representatives to facilitate improved service across 28 brands- Coordinated production and shipping schedules with suppliers to maximize inventory supply effectively- Planned and monitored inventory levels to ensure vendor compliance with supply chain standards- Analyzed inventory levels and receiving reports to determine areas for improvement within service metrics- Responsible for $26,000,000 of purchasing power- Monitored possible inventory shortages and backorder situations, proactively took measures to avoid negative impact on distribution center operations- Evaluated the efficiency of program settings and recommended adjustments as needed- Coordinated product maintenance for pricing adjustments, obsolete dates, new product availability

Newport News, Va

- Utilized MS Access databases to supply Procurement department with backorder, pricing, transfer and receiving reports- Maintained the department email inbox, confirmed pricing and quantity of distribution center and special order department orders and shipping confirmations- Transferred surplus inventory across distribution centers to cover any deficits- Developed and maintained positive communicative relationships with a multitude of vendor contacts- Updated and created several standard operations procedures to be used department-wide- Initiated MS Access training designed towards building databases

San Angelo, Tx

- Acted as point of contact for the Risk Management Director and Vice President- Composed and edited executive correspondence- Organized and maintained security and risk management files for hundreds of branch locations- Created the monthly corporate newsletter, utilizing MS Publisher- Compiled monthly performance reports for several hundred branches- Worked in coordination with TX law enforcement on multiple occasions to assist in investigations- Maintained banking access for branch managers across every branch

Temple, Tx

- Maintained detailed property files for more than one hundred commercial properties- Acted as the point of contact for the office staff, including property managers, real estate agents and executives- Compiled and distributed monthly property owner performance reports- Responded to work order and maintenance requests for dozens of commercial properties- Created the basis for organizing the property management database- Maintained lease files for all commercial properties, including insurance documentation- Created property advertisements for commercial lease properties

- Processed incoming and outgoing merchandise shipments and maintained an orderly yet adaptive stockroom layout- Managed a staff of 40-100 part-time associates, varying by seasonal demands- Created weekly schedules for management and associate staff- Actively recruited new associates as well as management candidates- Conducted interviews and made hiring decisions- Trained staff members for sales model, impact team and team leadership positions- Coordinated with loss prevention department to minimize company losses due to internal and external theft and procedural errors- Created new merchandising displays designed around corporate standards- Frequently traveled to fill management vacancies at other store locations within the district

Bachelor Of Science - Bs, Social Sciences

Education record

Education record