Jenna Perdue Email & Phone Number

Indianapolis, In, Us

• Manage large-scale IT payroll projects, coordinating cross-functional teams for successful delivery.• Analyze system issues and identify logic errors to enhance application performance and reliability.• Conduct root cause analysis and implement solutions, improving system uptime and user satisfaction.• Lead system upgrade initiatives and support new releases for UKG/Kronos and ADP applications, maintaining seamless upgrades and minimal downtime.• Evaluate system performance metrics, identifying key areas for enhancement to optimize reliability.• Conduct thorough system audits to identify and mitigate potential risks, ensuring continuous system integrity.• Develop custom reports and system queries for improved data analysis and decision making.• Strategize long-term IT infrastructure needs, ensuring scalable growth and budget alignment.• Provide expert guidance on project methodologies, aligning with strategic objectives and best practices.• Administer and troubleshoot UKG/Kronos and ADP systems, resolving technical issues promptly.• Prepare vendor files and provide technical support for SuccessFactors, Benefit Focus, Empower, PERF, Company Mileage, MetLife, and Protenus.

Develop and implement best practices, standard operating procedures, and internal controls.Drive improvement to accuracy in payroll maintenance.Oversee process improvements to ensure efficient and accurate payroll processing and record retention.Manage staff of 16-20 payroll supervisors and accountants, driving improvement through training and development. Process bi-weekly payroll during absences and vacancies.Work with employees and supervisors to resolve any pay discrepancies.Develop training materials.Ensure adherence and provide assistance and payroll information to DOC staff concerning state statutes, policies and procedures.Create, implement and update new agency procedures and agency policies.Prepare and distribute payroll reports to internal partners.Conduct payroll audits for DOC facilities.Serve as liaison between the Auditor of State, State Personnel, and DOC facilities.Oversee and manage DOC's Tuition Reimbursement program.Develop and execute vision for future-state processes and systems, including project plans such as creating, testing, and implementing transition to new [Kronos] timekeeping system.Responsible Party for DOC Payroll 4 year Strategic Plan.Agency Sponsor for HR Payroll Modernization Project.

• Processed multi-state payrolls for 20+ clients, ensuring timely and accurate processing.• Prepared annual W2s and 1099s, maintaining compliance with federal and state regulations.• Filed and paid payroll, sales, and other taxes for 36 clients, ensuring on-time submissions.• Posted journal entries, reconciled general ledgers, and generated monthly financial statements.• Handled invoicing, payment processing, and collections, resolving issues efficiently.

Associate'S Degree, Business Administration

Education record

Activities and Societies: National Honors Society, Student Athletic Training, Orchestra, Four Paws Club