Jenna Roesch Email & Phone Number

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

• Manage multi-year strategic partner relationship to deliver digital care management services to 200k+ members
• Lead collaboration with Digital Experience/Design teams to create strategy and deliver integrated & customized (I&C) solutions to market; coach stakeholders to leverage, repeat and enhance I&C delivery across solutions
• Create strategy for Digitally Enabled Whole Person Health Model leveraging Human Centered Design approaches
• Assess opportunities and collaborate with cross-enterprise teams to implement vendor solutions and achieve total cost of care savings targets

Pittsburgh, Pennsylvania, United States

• Implemented multi-region program to expedite authorizations for 400 clinicians and improve provider NPS
• Spearheaded progression of the Highmark Expedited Authorization Program from pilot to scaled operation
• Managed cross-functional team and external vendor executing statement of work to build fax automation capabilities and transform payer/provider prior authorization interoperability

Pittsburgh, Pennsylvania, United States

• Lead UM Transformation work to implement cross-enterprise solutions that increase automation and interoperability between payers and providers, reduce administrative burden in authorization processes and transform.
• Influenced cross-enterprise strategy & prepared executive presentations for short/long term plan approval
• Developed 3-year business case to quantify value potential of investments across 17-item work stream portfolio

Greater Pittsburgh Area

The Leadership Acceleration Program (LAP) is an expedited track to leadership consisting of four, six-month rotations across the Highmark Health Enterprise. Throughout the program, I rotated within the following organizations:Rotation 1: AHN OperationsRotation 2: Corporate CommunicationsRotation 3: Federal Markets - ACA/IndividualRotation 4: Living Health.

Pittsburgh, Pennsylvania, United States

• Obtained producer license for PA Accident & Health insurance sale support to Affordable Care Act members during 2021 open enrollment period
• Consulted individually with members to sell 16 ACA health coverage enrollments
• Inaugurated the CHIP Quality Committee with cross-functional Health Plan membership to implement quality improvement initiatives among CHIP providers and practices and maintain CHIP coverage offering

Pittsburgh, Pennsylvania, United States

• Published Hitting a Higher Mark & Confronting COVID podcast series – 1.5M streams, 178K unique users
• Generated executive presentation opportunities to position Highmark as a national thought leader

Pittsburgh, Pennsylvania, United States

• Implemented cross-network collection of 60 KPIs for AHN Leadership strategic management scorecard
• Headed $5M capital investment to upgrade and standardize defibrillator inventory at all AHN hospitals
• Project managed team of 35 to modernize and systemize digital signage across AHN facilities
• Collaborated with Clinical Engineering, Nursing, Procurement, Supply Chain, Operations, Marketing and CMO teams to curate buy-in and ensure effectiveness of cross-network upgrades and standardization

Saint Vincent Hospital, Erie, Pennsylvania

• Lead the strategic creative process of marketing materials (print, digital, direct mail, out of home, and commercial) for Allegheny Health Network at Saint Vincent Hospital
• Increase resources in market related to strategic initiatives at Westfield Memorial Hospital
• Coordinate projects involving Highmark and Allegheny Health Network personnel to transform ideas and feedback from group meetings into the desired result
• Volunteer to assist Community Affairs team with event planning, organization and execution

Remote

• Manage projects and observe contract negotiations to maintain or secure national strategic partnerships
• Build educational resources for 300,000 Dance Marathon leaders and participants across North America
• Lead discussion surrounding opportunities for improvement of organizational management
• Research potential growth opportunities for the Miracle Network Dance Marathon movement
• Work together with remote staff members employed across North America

Erie, Pennsylvania Area

• Raise $4.4 million for over 375 nonprofit organizations in 12 hours on Erie Gives 2017
• Facilitate social media updates, serve as contact for press and assisted online donors on Erie Gives 2017
• Write, edit and publish The Erie Community Foundation’s six-page summer and fall newsletters
• Manage and consistently update the Foundation’s social media (Facebook and Twitter) and website
• Communicate event details to local media stations through press invites and releases
• Conduct interviews with Foundation staff, donors and nonprofit partners 1-2 times per week

Communication Studies, Interpersonal/Organizatoinal

Activities and Societies: Golden Key International Honour Society, Lambda Pi Eta Honor Society, Honors College, Guinathon (YSU Dance.

High School Diploma

Activities and Societies: National Honor Society, Varsity Track & Field (Indoor & Outdoor), Honors College, Junior Philharmonic Orchestra