Manage Agile requirements using personas, modeling, user stories, scrum, story mapping, acceptance criteria and just-in-time elaboration.Plan, prioritize, and sequence the Product Backlog.Lead Agile planning: vision, roadmap, release, and iterations.Understand the Agile product organization, including best practices for team structures that support iterative and incremental value deliveryEnd-to-End Champion for Level 3’s Customer Notifications System (CNS) tool, driving awareness, adoption, training, use, testing, troubleshooting, audits, and maintenance.Collaborate with engineers, developers, product managers, architects and analysts to identify system solutions and process improvement opportunities in a rapidly changing customer focused environment.Identify root causes for defects and initiate process improvements by partnering with stakeholders to improve quality of service, data integrity and Customer satisfaction.

Architect large global end to end order visibility and milestone management tool. Enhanced Order Management dashboards to improve visibility, efficiency, and simplify the environment for Customer Care Managers across legacy global networks.Facilitated large overview sessions, as well as small focused design sessions, with architects, engineers, analysts and developers to ensure solution intent and project scope are carried forward to the detailed requirements level for each impacted application for a targeted release.Conducted research utilizing lean six sigma methodology across legacy systems and processes to support end-to-end architecture.

Collaborated with stakeholders to identify process gaps and initiate process improvement plans to achieve improvements in critical measures of performance, such as cost, quality, service, and speed.Implementation of six sigma methodologies for quality audit control and organizational improvement plans. Performed customized internal audits to enhance customer experience and internal compliance. Performed data integrity meta-analysis and trending on physical and logical network issues.

Single point of contact for Large Enterprise customer accounts with large revenue scope.Responsible for managing complex customer implementation projects which includes but is not limited to creating and maintaining detailed project schedules, tracking the project’s financial state, understanding unique aspects of projects as well as understanding technical and operational specifications.. Superior End to End project management expertise

Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, maintaining existing and building new revenue by selling a select set of telecommunications products and services to Large and Enterprise size accounts. Responsible for cold calling, prospecting, both on the phone and face-to-face, in a high activity sales model to an assigned zip code based territory.

Responsible for managing active learning plans and facilitating daily, monthly and yearly sales results objectives for 12-15 sales executives in addition to, training, coaching, mentoring and motivating sales professionals to hit their assigned sales Targets. Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, maintaining existing and building new revenue by selling a select set of telecommunications products and services to medium size accounts. 262% YTDAttended Destination Beyond Washington D.C. June 12th 2010Awarded Presidents Club 2010Excel in determining customer's wants and needs, cold calling, face-to-face contact, multitasking and communications skills.

Sale of vehicles on the Internet and on premise throughout the Denver region. Awarded Top Sales Producer for 2003-2007, exceeding quota by 115%+ monthly Personal closing rate remained at a constant 95% above national average for vehicle sales for all four years.