Jenna Sersen Email & Phone Number

E-commerce payments specialist handling and processing various forms of customer payments

Irwin, Pennsylvania, United States

Undertook internal and external handling of cash payments for students and grant money received for each termCounseled potential students regarding financial aid packages, reviewed all options when it came to making tuition affordable along with distributing all necessary information for them to be a well-informed consumerCommunicated directly with President of campus regarding status of all student accounts and prospective enrollmentsResponsible for uploading all pertinent information regarding students financial aid packages to ensure timely enrollment for the start of desired programMentored students and parents regarding financial aspect of attending, answering all questions and assisting them with each step in the process

Greater Pittsburgh Area

I handle all paralegal work for a Real Estate Department as well as various administrative tasks for the department. My department consists of litigation, real estate closings and oil and gas work. My current responsibilities are the following: Billing for entire department, handling file opening, vendor invoices, client requests, expense reports, time entry for attorneys, check requests, update and tracking of file statuses, travel arrangements, and any requests from attorneys on a day to day basis. I have a good work ethic and am not afraid to take on new challenges with an optimistic attitude.

Pittsburgh, Pennsylvania, United States

Coordinated with partners to ensure all supportive needs for legal work was handled in a timely, efficient mannerPerformed monthly time entries for individual partnerFormalized final completion and uploading of title opinions for clients

Administered financial transactionsAccomplished 60-90 transactions a dayDelivered fast, effective service to customersInterpreted problems and found solutionsExposed to different office positionsManaged money upwards of 30,000 dollars