Answer user phone calls (software and technical);Ensure an impeccable customer experience;Identify, analyze and solve customer difficulties to achieve satisfaction (software and technical, for example: system slowness, printing problems, error message, link with ophthalmic equipment, etc.);Maintain strong customer relationships by responding to questions and concerns in a timely and professional manner

Promotes the culture, value, and missions of Starbucks.Provides excellent customer service to all guests (skill: communication).Able to work under pressure and maintains a calm demeanor at all times (skill: works well under pressure).Maintains the store and anticipates the customer’s needs (skill: good planning skills).Someone who always arrives at their shift on time and maintains a consistent attendance (skill: punctual).Able to work flexible hours that include early mornings, evenings, weekends, nights and possible holidays.Is a great multi-tasker and able to perform many different tasks within the store during each shift (skill: multitasker).Prepares beverages, food products, and handles cash (skill: attention to detail).

Worked as an InFlight Instructor from December 2018-February 2020.Worked as a Service Director from September 2018- February 2022Highly skilled in performing pre-boarding security checks of aircraft, passengers and baggage Comprehensive knowledge of flight and emergency procedures Proven ability to greet passengers and guide them regarding seats Proven record of serving and selling goods to customers on-board Profound ability to operate emergency equipment effectively Demonstrated ability to use superior judgment to conduct safe and efficient flights Able to Ensure that galley is stocked with food and serving items for trip In-depth knowledge of conducting pre-flight safety checks of cabin area Willing to help people with particular requirements, such as young children or people with disabilitiesGreat organizational and time management skills

Highly skilled in performing pre-boarding security checks of aircraft, passengers and baggage Comprehensive knowledge of flight and emergency procedures Proven ability to greet passengers and guide them regarding seats Proven record of serving and selling goods to customers on-board Profound ability to operate emergency equipment effectively Demonstrated ability to use superior judgment to conduct safe and efficient flights Able to Ensure that galley is stocked with food and serving items for trip In-depth knowledge of conducting pre-flight safety checks of cabin area Willing to help people with particular requirements, such as young children or people with disabilitiesGreat organizational and time management skills