Jenna Sharp, Mba Email & Phone Number

Redwood City, California, United States

San Diego, California, United States

- Lead more than 10 teams in responding to audit requests evaluating corporate policy and internal records keeping that may impact clients’ financial reporting- Coordinate with CCAs, IOUs, and state agencies on customer assistance program administration

San Diego, California, United States

Coauthored a case study requiring students to analyze trends in supply chain logistics for food deserts and develop solutions using the newsvendor model

San Diego, California, United States

San Diego, California, United States

- Supported the development of regulatory compliance guidebooks for California's largest electric IOUs- Interviewed and helped train staff to serve as on-site community resource contacts during wildfire events

Sacramento, California, United States

- Managed daily account operations, including strategic planning and internal project management, for utilities representing more than 1 million customers across California- Led a team of 4 in the development, implementation, and measurement of customer engagement initiatives focused on regulatory filings, wildfire mitigation, and energy efficiency - Codeveloped a Public Safety Power Shutoff Communications Playbook and led the creation of all communications templates, adhering to strict… Show more - Managed daily account operations, including strategic planning and internal project management, for utilities representing more than 1 million customers across California- Led a team of 4 in the development, implementation, and measurement of customer engagement initiatives focused on regulatory filings, wildfire mitigation, and energy efficiency - Codeveloped a Public Safety Power Shutoff Communications Playbook and led the creation of all communications templates, adhering to strict regulatory requirements for outreach efforts targeting access and functional needs customers, community-based organizations, and critical facilities- Executed crisis communications that positively positioned client brands among customers, stakeholders, and media Show less

Sacramento, California Area

- Facilitated day-to-day account operations and client relations for a high-fire-risk electric utility serving more than 20,000 customers- Developed and implemented business communication tactics aimed at positioning clients as trusted community partners among external and internal stakeholders- Managed digital communications, including social media channels and corporate websites, for utilities- Monitored legislative and regulatory proceedings relevant to utilities and evaluated… Show more - Facilitated day-to-day account operations and client relations for a high-fire-risk electric utility serving more than 20,000 customers- Developed and implemented business communication tactics aimed at positioning clients as trusted community partners among external and internal stakeholders- Managed digital communications, including social media channels and corporate websites, for utilities- Monitored legislative and regulatory proceedings relevant to utilities and evaluated their impact on current and potential customer program administration Show less

Sacramento, California Area

- Led research and development of e-communications strategies and analyzed engagement trends to support overall customer satisfaction goals- Developed and secured media placement for pitches, news releases, and opinion editorials for a range of clients- Conducted daily media reporting supportive of clients’ brand tracking goals and communicated findings to executive leadership

Pepperdine University

- Served as the client liaison and led in-person client meetings- Assigned projects among agency members- Reviewed and edited all materials before submitting for professor and/or client review- Met with the professor once a week to discuss the agency's progress and outline goals for the upcoming week

Sacramento, Ca

- Conducted daily media monitoring and reporting demonstrating awareness of clients' industries and priorities- Developed customer-facing collateral, including web articles, e-newsletters and flyers

Newport Beach, Ca

- Managed SEO building and maintenance in local marketing- Developed press releases and distributed via PR Buzz- Constructed media lists for use in email marketing- Created client-facing progress overviews

Master Of Business Administration - Mba, Corporate Social Responsibility, Gpa 3.96

Activities and Societies: Net Impact Elective coursework focus: Environmental and economic analysis of California’s regulated electric.

Bachelor Of Arts, Public Relations, Magna Cum Laude (Gpa 3.829)

Activities and Societies: Lambda Pi Eta National Communication Honor Society, PRSSA, The Waves Effect

Sophomore

Studied in Lausanne, Switzerland, for 8 months.