• Develop relationships with clients • Communicate product value and close new business • Correct deficiencies in new data entry system• Help customers with policy changes and upgrades • Identify opportunities to upsell and add additional lines of coverage• Answer inbound inquiries / follow up with customers• Processing client payments• Processing insurance claims • Document, file and organize customer paperwork in accordance with compliance standards

• Developed, organized, and maintained incoming and outgoing cattle inventory • Maintained financial management system via Quickbooks• Responsible for managing 13 employees in the absence of the owner • Trained team members on the procedures of the company • Developed filing systems• Managed company website and email system • Managed truck fleet of up to four tractor/trailer combos• Maintained paperwork in accordance with Sterling Solutions compliance standards

• Prospected for new business and generated leads• Developed relationships with clients• Communicated product value and closed new business• Processing client payments• Document, file and organize customer paperwork in accordance with compliance standards

• Learned how to wire receptacles, switches, and work hands on in the industry• Prospected new business and generated leads• Developed relationships and managed responsibilities with clients, suppliers, and contractors• Developed standard operating procedures manual, safety program, and drug-free workplace manual• Organized company marketing strategies and managed company website• Interview and hire team members • Maintained financial management system via Quickbooks• Managed team of up to 23 employees and delegated task• Developed relationship with area wide building departments• Managed truck fleet of pickup trucks and semis