Jenna Whitaker Email & Phone Number
@hoteladolphus.com
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Who is Jenna Whitaker? Overview
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Jenna Whitaker is listed as Restaurant and Bar Manager at Hyatt Regency DFW, a with 81 employees, based in Dallas, Texas, United States. AeroLeads shows a work email signal at hoteladolphus.com and a matched LinkedIn profile for Jenna Whitaker.
Jenna Whitaker previously worked as Assistant Executive Housekeeper at Hyatt Regency Dfw and Client Success Partner at Gartner.
Email format at Hyatt Regency DFW
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AeroLeads found 2 current-domain work email signals for Jenna Whitaker. Compare company email patterns before reaching out.
About Jenna Whitaker
As a Client Success Partner at Gartner, I leverage my extensive hospitality industry experience and skills to support and retain strategic accounts across various sectors and regions. With over four years of working in front office roles at The Adolphus, a luxury hotel in Dallas, I have developed a deep understanding of the needs and expectations of high-end customers and how to deliver exceptional service and value.I am passionate about building long-term relationships with clients and helping them achieve their goals and outcomes through Gartner's research, insights, and advisory services. I am proficient in using MICROS, a leading software for hospitality management, as well as other tools and platforms to monitor and analyze client data, feedback, and satisfaction. I am also skilled in communicating effectively and persuasively with diverse stakeholders, both internally and externally, to ensure alignment and collaboration. My mission is to drive client success and retention at Gartner with my hospitality expertise and competencies.
Listed skills include Customer Service, Hospitality Industry, Front Office, Hospitality Management, and 8 others.
Jenna Whitaker's current company
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Jenna Whitaker work experience
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Assistant Executive Housekeeper
Current
Client Success Partner
• Delivered actionable, objective insight to 85+ executives and their teams in the state and local government sector, leading to faster, smarter decisions and stronger performance on their organization's mission-critical priorities.• Exceed client retention goals by 14% in FY 2023 and by applying data driven insights to implement and ideate creative strategies which aided in client reengagement efforts, increasing habitual usage, and securing contract renewals deeply understanding the clients’ existing gaps.
Director Of Front Office
• Increased the customer satisfaction by 8.3% and division efficiency by developing and implementing a comprehensive training curriculum for new and existing colleagues and monitoring skill improvement.• Provided on-the-spot coaching to develop colleagues’ skills in a manner that encouraged further learning and development while adding value to the customer experience.• Coordinated with senior corporate executives and facilitated cross-departmental service training for guest facing and service colleagues based on Guiding Principles.
Assistant Director Of Housekeeping
• Oversaw department of 85+ employees in a 400+ room hotel.• Developed and implemented an incentive program for over 85+ employees to drive cleanliness standards and customer satisfaction scores.• Maintained the supply inventory while staying within the department budget.
Overnight Manager
• Prepared documents and reports for all hotel operations, revenue and VIP arrivals and presented the information to hotel executives daily.• Partnered with senior leadership team and operations stakeholders to analyze projected occupancy, sellout potential, and strategize to enhance market positioning and revenue maximization while achieving elite service.• Increased productivity by innovating standard operating procedures and training materials.
Guest Services Manager
• Created and implemented various programs to increase value which resulted in a growth of customer satisfaction by 1.3% year over year.• Accomplished and maintained corporate brand standards resulting in scores that led to our property achieving first overall for Grand Hyatt properties worldwide in 7 out of 10 measured categories.• Cultivated and improved relationships with customers by quickly resolving and responding to concerns; driving customer satisfaction, retention, and loyalty.
Assistant Front Office Manager
Rooms Control Supervisor
Front Office Agent
Frequently asked questions about Jenna Whitaker
Quick answers generated from the profile data available on this page.
What company does Jenna Whitaker work for?
Jenna Whitaker works for Hyatt Regency DFW.
What is Jenna Whitaker's role at Hyatt Regency DFW?
Jenna Whitaker is listed as Restaurant and Bar Manager at Hyatt Regency DFW.
What is Jenna Whitaker's email address?
AeroLeads has found 2 work email signals at @hoteladolphus.com for Jenna Whitaker at Hyatt Regency DFW.
Where is Jenna Whitaker based?
Jenna Whitaker is based in Dallas, Texas, United States while working with Hyatt Regency DFW.
What companies has Jenna Whitaker worked for?
Jenna Whitaker has worked for Hyatt Regency Dfw, Gartner, The Adolphus, Four Seasons Resort And Club Dallas At Las Colinas, and Grand Hyatt Dfw.
How can I contact Jenna Whitaker?
You can use AeroLeads to view verified contact signals for Jenna Whitaker at Hyatt Regency DFW, including work email, phone, and LinkedIn data when available.
What skills is Jenna Whitaker known for?
Jenna Whitaker is listed with skills including Customer Service, Hospitality Industry, Front Office, Hospitality Management, Hotels, Rooms Division, Opera, and Hotel Management.
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