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Jenna Alanen is listed as Service Delivery Specialist @ Atea Finland Oy at Atea Finland Oy, a company with 358 employees, based in Tampere, Pirkanmaa, Finland. AeroLeads shows a matched LinkedIn profile for Jenna Alanen.
Jenna Alanen previously worked as Service Delivery Specialist at Atea Finland Oy and Partner Support Coordinator at Framery Acoustics.
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Jenna Alanen is a Service Delivery Specialist @ Atea Finland Oy at Atea Finland Oy. Colleagues describe them as "Jenna is a real hands-on customer service professional with a genuine understanding of what customer service means. She is also a pleasure to work with and has the ability to give valuable customer insights to our production team."
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A career timeline built from the work history available for this profile.
- Operational tasks of invoicing and contract management using ServiceNow, Business Central, Good Sign and Microsoft Office tools- Facilitate delivery handover meetings using Dynamics 365 CRM- Work across multiple teams to resolve issues and support customers- Development and improvement of handover processes
- Work across multiple teams to resolve issues and support stakeholders - Work together with product engineers to improve existing product and features- Taking care of the fluidity of the team's work queue and acquires additional temporary resources if necessary- Training and onboarding of new team members
- Problem solving regarding phone booths and silence spaces- Customer support and reporting
Finland
- Maintenance of customer relations- Development of internal communications- Minimizing risks, billing- Marketing planning - Customer satisfaction
Various sales promotion jobs, team leading and representing for the brands and companies such as Asus, Hewlett-Packard, Osuuspankki, Canon, Neutrogena
Tampere Area, Finland
- Billing- Maintenance and technical support of customer relations via phone, email and chat - Counseling
Other employees you can reach at atea.fi. View company contacts for 358 employees →
Uldis Boris
Colleague at Atea Finland OyRiga, Latvia, Latvia
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EA
Esa Aihos
Colleague at Atea Finland OyFinland, Finland
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TL
Toni Liljevall
Colleague at Atea Finland OyTuusula, Uusimaa, Finland, Finland
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PH
Petri Henriksson
Colleague at Atea Finland OyVantaa, Uusimaa, Finland, Finland
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JK
Jari Katajamäki
Colleague at Atea Finland OyFinland, Finland
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IP
Ismo Pietilä
Colleague at Atea Finland OyTurku, Southwest Finland, Finland, Finland
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RT
Rami Turtonen
Colleague at Atea Finland OyFinland, Finland
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TL
Teemu Laakkonen
Colleague at Atea Finland OyJoensuu, North Karelia, Finland, Finland
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KK
Kristian Karvinen
Colleague at Atea Finland OyFinland, Finland
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TH
Teppo Hirstiö
Colleague at Atea Finland OyHelsinki, Uusimaa, Finland, Finland
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Quick answers generated from the profile data available on this page.
Jenna Alanen works for Atea Finland Oy.
Jenna Alanen is listed as Service Delivery Specialist @ Atea Finland Oy at Atea Finland Oy.
Jenna Alanen is based in Tampere, Pirkanmaa, Finland while working with Atea Finland Oy.
Jenna Alanen has worked for Atea Finland Oy, Framery Acoustics, Op Financial Group, Markkinointiakatemia, and Marketing Agency Expression.
Jenna Alanen's colleagues at Atea Finland Oy include Uldis Boris, Esa Aihos, Toni Liljevall, Petri Henriksson, and Jari Katajamäki.
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