● Run a sustainable fashion/re-sale shop utilizing Instagram and Shopify, marketing to women and men ages 18-24, while staying on top of trends.● Deliver high-impact marketing campaigns, videos, and messaging engagement, while adjusting marketing strategies to maximize online algorithms. ● Grew my page to over 10,000 followers.● Market cross-functionally with other online resellers to drive results and sales on eCommerce platforms.● Source trending fashion pieces and ensure customer loyalty and repeat sales.

● Review customer orders daily and ensure timely fulfillment by Russell's staff.● Review all orders with our drop-shipping manufacturers, relay tracking information, and ensure timely delivery tocustomers.● Provide support to customers shopping online via instant chat, email, and phone support.● Provide excellent customer service to customers with inquiries about their orders.● Assist in merchandising the site through the use of Shopify’s theme editor, product collections optimization, and brandguidelines.● Manage site catalog to ensure a strong user experience for the customer. This includes creating and organizingcollections, thorough tag management, and regular analysis of inventory quantities.● Create and maintain product listings including product and image uploads, product descriptions, tags, and metadata.● Build and maintain product upload calendar to coincide with Russell’s inventory ordering of seasonal styles

● Increased e-commerce sales by 153% by reorganizing website layout, maintaining accurate online inventory, using banners, and creating campaigns to ensure increased website traffic and revenue growth, while reducing the number of refunds due to incorrect inventory counts. Developed compelling positioning and messaging.● Identified opportunities to drive sales through promotional campaigns based on inventory levels, audience, traffic, product performance and projected COGS. Increased efficiency of placing and fulfillment of orders, marketing campaigns, visual merchandising, inventory management, and customer service / resolution. - Assumed role of manager on duty when Merchandising Manager was out, leading a team of 6 staff, designating job roles, assigning tasks, coaching, and offering feedback.● Provided financial reporting including pulling COGS and revenue reports, allocating COGS and revenue by department. Itemized tax sent out daily reports to upper management including 3 General Managers, Director of Finance, Director of Retail Operations, and Director of Human Resources for the St. Louis Cardinals.● Replenished inventory, visual merchandising, maintained store floor plan, changed visual displays to reflect which team was playing at the stadium at any given time, maintained inventory management systems. Received inventory to include counting, tagging, checking against purchase orders. Cataloged all game used jerseys and created an inventory management system for them.