Jenna Choszczyk Email & Phone Number

In my current position, I am responsible for obtaining information from new and existing clients to ensure that their services are fully delivered. In the course of obtaining this information, I schedule and lead kickoff meetings with customer representatives, review customer contracts to identify service deliverables, and format customer data using Microsoft Excel. I then work closely with our technical and administrative team to create a plan for smooth service delivery.

Atlanta, Georgia

In my second position as a Scheduling Coordinator at West Physics, my primary responsibility was scheduling on-site physics testing services for hundreds of clients per week. In the course of my scheduling duties, I was solely responsible for managing the full time schedules and travel accommodations of 20+ employees across 24 states (including international destinations) with a focus on efficiency and client satisfaction. I also created legally binding service agreements, quoted pricing to existing customers, reviewed client contracts, and advised clients about state regulations and accreditation requirements on a daily basis.

Atlanta, Georgia

In my starting position at West Physics, I was responsible for coordinating remote services - reports, ongoing services, and physical products - between our clients and our physicist team. This involved constant communication between our staff and our clients as well as daily problem solving to ensure that our clients received the best service possible. I was also the first point of contact with clients who called our office: I was responsible for answering, transferring, and connecting dozens of phone calls on a daily basis. *I performed this position in tandem with the Scheduling Coordinator position from January 2017 - September 2017.

Ann Arbor, Michigan

In the course of this temporary position, I transcribed hundreds of audio files using Express Scribe and Access Databases in order to contribute to ongoing research through the University of Michigan Survey Research Center. In addition, I assisted with mail services, compensation verification, and other assorted tasks as requested.

Ann Arbor, Michigan

During my employment at Rackham Graduate School my responsibilities included sorting, filing, and opening mail, processing graduate school applications according to pre-established procedures, using computers and other forms of technology to further the application process, writing and creating detailed inter-office procedural guides, working on independent and self-driven projects under deadlines, assisting the Mail Office Supervisor with daily, weekly, and monthly projects, and training new employees in the application process as well as software programs such as MPathways, ImageNow, and Excel spreadsheets.

Ann Arbor, Michigan

In this temporary position my responsibilities included conversing with patients and patient families, entering and verifying information into computers and other electronic mediums, clearly and concisely conveying information, engaging in friendly and supportive customer service, and upholding the Mott Hospital core principals of compassion, dignity, knowledge, and leadership.

Ann Arbor, Michigan

In my position as a lifeguard, I was responsible for supervising patron activity in and around the water, ensuring patrons' safety through careful monitoring and diligent rule enforcement, maintaining the pool area, deck, and changing rooms, ensuring safety by testing water PH and chlorine content, and interacting with patrons in a friendly and professional manner.

Dexter, Michigan

As a library page I was responsible for organizing and shelving the returned library materials, processing printed and audiovisual items to be entered into the library collection, assisting the reference librarians with the annual summer reading program, and aiding patrons when applicable.