Jenna Chung Email & Phone Number

Pittsburgh, Pennsylvania, United States

-Conceptualization and Development:Dreamed up and brought to life the Black and Gold Arts Festival, an event celebrating diversity and unity between the Black and Asian communities, emceeing and presenting key mission to the entire crowd-Branding and Marketing: Crafted a compelling brand identity for the festival, encompassing its distinctive visual aesthetics, messaging, and promotional materials, effectively captivating the attention of diverse audiences and stakeholders leading to a diverse, busy turnout of all ages and backgrounds-Partnership Development: Established strategic partnerships with the Wilkinsburg Mayor, Council members, and Borough, fostering collaborative relationships to garner support and resources to put on a successful community event-Vendor Coordination: Curated and managed a dynamic lineup of over 20 diverse food, beverage, art, and community organization vendors, orchestrating their participation to ensure a vibrant and engaging experience for attendees, resulting in high demand and several vendors selling out by the close of the event-Stage Show Organization: Orchestrated an unforgettable 5-hour stage show packed with music, dance, and presented community addresses, spreading the festival's message of inclusivity and unity

Pittsburgh, Pennsylvania, United States

-Actor: core bg in American Rust Season 2; lead in independent films “My Day with Parker,” “At Last Call,” “LOR2”-Improvisor: debuted in 2024 in “Bitch, Please” and BIPOCalypse to rave reviews-Director: creative/staging director for Pullie Productions’ 2024 48HFP short film “At Last Call”-Producer: PA (dayplayer) for American Rust Season 2; producing short film for Asian Film Lab 72 hr Shootout in June 2024

Greater Pittsburgh Area

Community event organizer: host and emcee of community events with consistent growth in attendance each recurrence: recruitment and fundraising events, Easter egg hunts, toddler play groups, community dinnersActively connected with local venues and attractions, family businesses, and resources; plugged into the Pittsburgh events and community; trusted community resource on all things Pittsburgh for diverse familiesCollaborate closely with parents to offer specialized insights into child development; deliver comprehensive support and nurturing guidance to children across diverse developmental stages, facilitating their growth and achieving developmental milestones resulting in lasting trusted relationships and advisementAs a community organizer, I conceive of and host family and adult events for philanthropic, social, religious, political, or community-building purposes.

Greater Pittsburgh Area

Sole owner/operator for local Plant Nite license.Ran pop up events and performed all business functions from materials sourcing and venue contract to concierge, setup, and emcee/comedienne/content expert extraordinaire.

Pittsburgh, Pa

● Successfully recruited, enrolled, and maintained attrition for undergraduate applicants for North Pittsburgh, Northern PA, NY, NJ, New England, HI, and International territories. Arranged travel and appointments for local and out-of-state territory high school visits, local and NACAC college fairs.● Solely responsible for both undergraduate and transfer recruitment of inaugural classes for the Bachelor of Sustainability at Eden Hall Campus, meeting and exceeding minimum expectations by 450%. Recruited University’s first Hawaii students and inaugural co-ed class.● Developed unique presentations for non-traditional recruitment settings, speaking to large and small groups about Eden Hall Campus, Sustainability education, and the University.● Worked with Karma CRM, Salesforce CRM, and CampusVue CRM; networked both intra- and interdepartmentally to facilitate long-term benefits for students and university alike.● Gladly participated in leading campus visits and events, creating avenues and new methods of outreach and interpersonal campus exploration catered to individual students’ interests.

Honolulu, Hi

In the competitive and sometimes predatory world of for-profit colleges, Heald College Honolulu was, I am proud to say, a bastion of opportunity in a state that is an educational desert. In this cut-throat environment, I was able to really hone my sales skills while still participating wholly in an educational process that valued customer service and the individual's success.Senior Admissions Advisor (December 2011-November 2012)Campus Admissions Advisor (November 2010-December 2011)Admissions Advisor (June 2009-November 2010)● Enrolled and provided customer service for over 275 new and returning students. Consistently exceeded minimum standards for number of enrollments, show rate, leads to enrollment, customer satisfaction and start rate.● Gained an overall understanding of for-profit education through networking inter-departmentally and assisting current and former students find resources and information.● Responsible for overhaul of campus-wide “Ohana Night” Event

Honolulu, Hi

Fundraising, much less Annual Fund, is quite the task during a recession. Taking the helm and upgrading the training series to teach sales and communication strategies helped, but crunching the numbers and being creative with ways to reach people over the phone in a quickly evolving society took precedence. Working with the vastly diverse Hawaiian population is unique and teaches you how to really embrace cultural differences, if you really listen both on the professional and personal level. Marketing is focused, and intent matters. These practices have since provided me with invaluable perspective in navigating experiences with unique populations and individuals.● Responsible for solicitation and stewardship letters across University fund drives. Raised over $497,000 from more than 7,600 donors over six months.● Recruited, hired, trained, and managed over 80 student callers; Supervised six student supervisors who ran six weekly shifts of up to 21 student callers; Coordinated human resources and payroll for as many as 45 concurrent student employees.● Created, implemented, and oversaw a twelve hour, week-long employee training series with ongoing guidance, consultation, and performance evaluation-based management.

Sterling, Va

As Teen Program Director for a brand new facility and program, I created all new documentation, programming, external vendor networks, invoicing, hiring, ground and internet marketing, branding, and event execution.

Washington D.C. Metro Area

At GWU, I created and implemented a twelve hour training series, participated in rebranding of the call center, and wrote countless scripts and solicitations incorporating exciting news of various academic departments and alumni. The skills I gained in professionalism, writing, networking, and adapting to environmental hurdles rival the programmatic and staffing accomplishments of building a call center from the ground up. ● Raised over $430,000 from 4,400 donors during three months of managing student telethon.● Recruited, hired, trained, and managed over 250 student callers.● Supervised a staff of nine student managers who ran six weekly shifts of up to forty student callers. Engineered and implemented ten hour training series.● Coordinated human resources and payroll for as many as 180 concurrent student employees.● Created the company branding for the GW Colonial Connection.

State College, Pa

Executed marketing and advertisement for SAT and GRE classesFully trained in SAT and GRE course instructionGroup classes and Private tutoring

State College, Pennsylvania Area

Raised over $75,000 through personal student telefund calls.Trained over 200 new employeesCounseled callers and gave motivational speeches

Bachelor'S Degree, Human Development And Family Studies, General

Bachelor Of Science - Bs, Human Development And Family Studies, General

Activities and Societies: Lady Icers DIII Hockey, Penn State Lion Line, THON, Association of Residence Hall Students