A collaborative and innovative Design Leader with 20 years of experience, whose work spans across corporate leadership and academic influence. Her intuitive vision and leadership style guides teams, uplifts products, defines new services and supports a growth mindset culture.Versatile Design Leadership. Built and scaled high-performing UX teams, driving product innovation, user interface design and creative thinking to uplift value and market share. Shaping the future of products and services with a keen eye on human-centered solutions and operational excellence.Strategic Organizational Impact. As Chief Experience Officer, hired and led the Design + Research team, envisioned 2 new products for physicians, while maintaining 5 product lines, transformed complex systems into user-friendly interfaces, significantly enhancing user satisfaction. Led the company to redefine their marketing platform to ‘design for humans.’Influential Academic Role. With a robust academic tenure at Carnegie Mellon University, grew the Masters in Human-Computer Interaction (MHCI) program by approximately 40% in the first year and continued to expand it in the following years. Mentored over 500 students, facilitated industry groups in workshop settings, and sold 65 Capstone projects to corporate sponsors totaling $4.7 million.Specialties. Design Strategy, Business Strategy, Design Leadership, User Experience, Product Design, Service Design, Human-Computer Interaction, Interaction Design, Quantitative + Qualitative Research.