Jenna Elisabeth Townsend Email & Phone Number

Albany, New York Area

• Provided exceptional customer service to patients, physicians, nurses, and other members of the health care team including acknowledging frequent customers of the unit and their needs • Worked independently and adapted to unit needs while utilizing problem resolution • Prepared and processed hard copy and computerized patient files by entering, sorting, and updating information in order to assure that accurate and complete records were maintained for each patient• Monitored unit environment and desk space for maintenance of HIPAA compliance and the security of records

Eugene, Oregon

• Organized video interviews with film industry professionals, student filmmakers, and university faculty in order to better promote the Cinema Studies program on campus • Communicated professionally with students, staff, and visiting industry workers in order to positively represent the program • Prioritized projects necessary for completion in regards to budget and scheduling of the Cinema Studies department• Briefed multiple superiors on the status of filmmaking and editing of productions in order to maintain open communication and increase positive workflow

Eugene, Oregon

• Planned events including field trips, club bonding opportunities, community events, and campus-wide film festivals• Coordinated with club President weekly to identify priorities and then independently pursue projects• Identified film related events around the city to promote the organization to industry professionals living nearby• Promoted the club around campus through bake sales and tabling events to get the word out about the club, doubling our member attendance and increasing retention

Dallas, Texas

• Fulfilled front desk lobby duties in providing studio entry to guests, alerting security to possible issues, and handling various phone calls to guests, talent, and live studio audience members • Coordinated audiences for the tapings of pilots and other related shows, including collecting NDA forms, creating and handing out gift bags, and assisting high profile audience guests to and from dressing rooms and makeup • Identified tasks to be completed around the studio such as unloading supplies, cleaning up kitchens, and organizing workspaces in order to maintain clean and positive work environments • Researched and compiled facts about future show guests in order to help producers create an accurate script for talent • Trained incoming interns on day to day tasks in order to ensure positive work flow continued on after my departure